AT&T TL86103 2-Line Corded/Cordless for Small Business with Answering Machine, 2-Mailboxes, Connect-to-Cell, Caller ID Announcer, Intercom, Line-Power, Long Range & Expandable to 12 Handsets

I wanted to replace my two line phone unit for home and business with an more up to date unit. During my research I came across this model. I've had good experiences previously with AT&T and I liked the blue tooth capability so I can talk on my cell while I'm at my desk using my wireless headset. Its really efficient given my two phones lines I already have at the house. I can also access all the lineds through the wireless handset so I only need to carry the handset with me around the house if I want and leave the cell phone at the desk or recharging while roaming the house and still be able to dial and receive calls.The sound quality is very good and I was actually a little surprised. I think I was preparing myself to experience a trade off with degraded sound quality for the convenience but everything worked great. I was happily disappointed.I did contact customer service as I was having a problem with getting the handset's 2.5mm audio jack to work with my wired headset. I wasn't able to get the audio plug to "seat" into the port (or so I thought at the time). After working with a different wired headsets that I used with my previous phone system (that was also a 2.5mm plug) and it worked fine I thought there was a problem with the new handset plug. I called customer service and talked to a nice person in tech support. Since it was a hardware problem there was limited setup issues that could be the problem so AT&T sent me a return label and sent out another unit right away. I thought they could just send another handset to pair with the base unit but they had to send an complete new unit. The handset and base unit are evidently tied (master/slave) together from what I could tell. Realized after getting the same issue with the new unit that I was a little frustrated and pushed the plug in with more force than what I'm used to and found that the plug went in further and finally seated appropriately. The sound works very well through the handset now and works grate. I had no issues with the return, I got the features I was looking for which all work. I don't have anything specific that I can think of that's a detractor at this point so I gave it 5 stars.I did order a Plantronics wireless headset to work with the phone when I couldn't get the wired headset to work the way I was expecting and really needed to be mobile. The wireless headset works great with the phone so I ended up keeping that as well. Very handy to walk while talking and not have to have the handset in tow. I can only answer, mute, and hang up one line at a time. I can't change lines on the wireless if another call comes in while I'm on a line already. The sound quality is very good.

These phones are the ONLY Bluetooth enabled landline phones that I've come across that actually work with the Bluetooth device that effectively turns my hearing aids into a Bluetooth headset. I tried several different models that were supposed to pair with Bluetooth headsets, but this is the only one that will do it with my Phonak hearing aids. I even tried a device from my audiologist that is supposed to turn any telephone into a Bluetooth phone, but it cost almost as much and didn't work as well as this phone.I've had three of these phones...one at work, one at home, and I just bought another one for my home office to ensure I can use the phone in my office without the Bluetooth breaking up. Bluetooth range is actually pretty good, but in a split level the signal doesn't carry as well, especially with a strong wireless router in the mix. Each of these phones has worked the way it's supposed...not a lemon in the bunch.The cordless handset that comes in this package is not Bluetooth-enabled, but for me the cordless is a convenience I can take or leave. I bought this for the base. The cordless functions more as a way for me to quickly answer the phone when I'm in a room without the Bluetooth base phone, and then get the caller to hang on while I go to my "real" phone. The cordless does work with hearing aids but in a different way than Bluetooth, and is not nearly as clear.These phone seem quite nice in general. They're solid and well-made...buttons are large enough to see, and feel solid when you push them. The speaker is so good I can even use speakerphone for short conversations, which is something I've never been able to do with another phone.Highly recommend, especially for folks with Bluetooth enabled Phonak hearing aids.

We cut the line of landline and are using this to duplicate having the ability to answer portable phones through out the house. With a two story house, the cellphone was always on wrong floor this machine and 6 cordless TL86013 (Connect to cell) handsets solved the problem. It works fine, and it runs 6 portable phones through out the house.. It appears you must buy the portable phones that are made to go with this unit. It appears well made so I am hoping it will last.However, we wasted a lot of time trying to set up answering service to work with cellphone.The advertisement says the answering machine works with 2 lines (landlines) and two cellphones. It was not clear that without a landline, you would not be able to use the answering machine which is why I rated it a 4 rather than a 5.

Love these phones. First set I bought 10 years ago and takes a massive beating at a high volume business.