XTOOL IP500 for GM OBD2 Scanner, Bidirectional Scan Tool with Full Systems Diagnostic for Buick/Chevy/Cadillac/GMC, Diagnostic Scanner with All Services-Oil/ABS Bleed/Crank Relearn, Lifetime Update

I love this newest tool for my shop! I am a DIY fellow and my home shop features a wide variety of tools. I recently purchased a IP500-BCC to help me diagnose a problem with my Buick Lucerne. It had a problem with my heater not working and needed to know exactly what the problem was before I tore into it. With the IP500-BCC I was able to use the bi-directional command capabilities to work all the inside the dash components while monitoring the signals going to the system. I have another scanner but it told me nothing but engine codes. I wanted a fully bi-directional unit that would do it all! Unfortunately those units were out of my price range at many hundreds of dollars. That is until I got a IP500-BCC. It is dedicated to GM products so I don’t need to pay for something I just don’t need. I own two GM cars. A Buick and a Cadillac. This does both nicely. While exploring my Lucerne (heater problem was a broken blend door actuator), I also learned it had remote start (I bought it used and didn’t know) I learned it using the live data function in the IP500-BCC while testing all the remote functions. Now, on cold winter days I can warm up the car without going outside to start the car. I would have never learned it without my new IP500. I like the large display and the intuitive menu that walks you through the entire process. Since it features free lifetime software updates, it will always have the best software available. It installed 5 updates as soon as I started the first time. I connected it to my WIFI and it automatically detected all the parameters of my Buick. It even automatically provided a detailed diagnosis report that I can email to myself or anyone else. As soon as I connected the first time, it ran a full diagnostics scan of all systems with a color coded display of problem areas. I had a check engine light but it was simply due to a loose gas cap and I reset the light and ran the tests again. All good! I do like the easy to read design and the logical workflow of the process. Error detection is automatic and vehicle specific. I get virtually dealer level diagnostics in my home shop without paying dealer level prices. The live data function features real time graphics. You select the parameters you want to see and it provides a graph of operation. It is easy to see how various things interact. I am almost looking forward to my next engine problem! I spent several minutes studying various engine parameters and how they interact. It was very educational. This scanner make it easier to understand what is happening inside and how complicated things work. Bottom line, this thing is an excellent value. It does everything I need for my cars and I feel like it is an excellent value. Yes it is designed for GM vehicles only and I have not tried it on a Ford or other, but I believe that XTOOL has created a great tool at a great value because I am not paying for capacity and software I don’t need and would not use. When I finally do need a new car, I will probably get a GM just so I can always maintain it myself with this cool tool! I also have a Grandson that likes cars. With this tool, I can teach him how things work. I plan to use the live data function to teach him how things like mass air flow and temperature interact together to make the injection system work properly. It will be fun and he might even think Grandpa knows his stuff!

Lots of features, frequent updates... good little device so far. I like that you can print or save the reports if you have a few different vehicles to use it on. The UI is a little confusing at first, the autodetect worked fairly well on the two vehicles I've used it on so far. If this one broke, I'd buy another one of the same thing. Saved hundreds already for myself and my parents as we don't need to go pay a shop to get the trouble codes and don't need to drive to the parts stores to get the codes either. My parents almost traded in their car because it wasn't running right and they thought the repairs would be expensive. Turned out to be a faulty MAF sensor. $75 bucks later they are back driving the car again and can get more use out of it, delaying having to get a different vehicle.

Checked the manufacturer website to make sure the IP500 would perform camshaft learn on 2018 Dodge Challenger sxt. The unit cannot confirm the status of the vehicle so it completely false advertising and a waste of money. The customer service number no answer during business hours and voice mail box is full. The email support is a complete waste of time. They if you have an issue they refer you to the seller, which is them through Amazon. Then they just waste days of your time by replying one a day if your luckily and just ask more questions or provide no help at all. Don't but it.

This review is for the Toyota specific model of the X-Tool IP-500. This has been an interesting and positive experience and I am now a big fan. Initially the unit didn’t seem to be communicating with my Highlander, so I reached out to customer support. I received a quick response from Carina who seemed to really care about my issues. She asked Matt from Tech Service to provide some troubleshooting help and soon decided my unit was likely defective. He provided a free shipping return label and I received a new unit within about 2 weeks of sending mine back. The new unit works great and I have to admit to a bit of a learning curve, but all good. Still need to get into the desktop software but I’m optimistic. Thoughts on the unit: excellent build quality, menus are clear, updates are super-fast to download and install. The big news for me is the top-quality customer service. Their responses were super quick and well written. I was actually impressed with their English skills as I know it’s not their first language. Carina and Matt both seemed really invested in my satisfaction and made this the best customer support I have ever received. I also want to point out how this compares with my experience with Autel. Before I discovered the X-Tool, I bought a comparable Autel unit. Installation of the desktop software was a nightmare. Got countless error messages (in Mandarin) during the install and it required me to disable some security settings for complete install. Inquiry to customer support went UNANSWERED.

easy to set up and register. Updated very quicky. Read error codes no problem