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Customer Support

Desert Online General Trading LLC

Dubai, United Arab Emirates

ANKOR

Q: When will black be back in stock?

We expect the black to be back in stock by the middle of March.

Q: Is this material safe for me to iron a patch to it?

I’m Not a pro, but I’d say yes. It’s similar to other hats I own that have iron on / glue on logos

Q: Why did i receive a hat that is complete trash and not even clearly the same as the hat i ordered a few months back. Scam???

Well they are getting scammed by 3rd party sellers. You likely bought it at a discount and if you see it’s actually not from them. This happened to me and I contacted Amazon and received a full refund.

Q: Is the blue hat in the picture with the grey hat navy? or is that a different blue?

I have the charcoal and a grey. They’re the same colors as the pictures. So I’d say it’s a dark navy

Product ID: 475753745

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Description

ANKOR

Have a Question? See What Others Asked

When will black be back in stock?

Is this material safe for me to iron a patch to it?

Why did i receive a hat that is complete trash and not even clearly the same as the hat i ordered a few months back. Scam???

Is the blue hat in the picture with the grey hat navy? or is that a different blue?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews