Apple iPhone 13 Pro Max, 256GB, Graphite - AT&T (Renewed)

At first, I was skeptical about buying a refurbished device, but I finally convinced myself after reading about this company's reputation. The device arrived on time, just as promised. It's in good condition with only a few very minor imperfections on the front frame—I emphasize that they are barely noticeable. The battery health was at 92%, and it came with a charger, but the included cable wasn't the right one; they sent a USB-C to USB-C cable instead of a USB-C to Lightning cable. I would like to receive the correct cable from the seller. I waited a week before writing this review to be as honest as possible, and I don't think the device will have any problems going forward. Therefore, I recommend this seller 90%, deducting points only because of the incorrect charging cable.

Excellent ~ Perfect Condition; 100% Battery; all apps/phone capabilities function with noticeable speed; beautiful color quality. This particular model was emphasized for the spectacular camera capabilities. That is a very true assessment. The pictures my son takes are “spectacular”. (😊). Unless one is a photographer or specifically interested in photos, this feature may not matter. It was a selling point for me because my son loves photography, was out of state and had an older Iphone without the enhanced camera. All the potential beautiful pictures he was sending looked like pictures I would take (😂🤭 - blurry, dull, rushed, “boring”). Took a chance with this refurbished iPhone. So glad I did. (Had the phone been packaged in an “Apple” packaging, I would have thought it was brand new.) Admittedly, I was nervous after reading some of the reviews. The most important detail I learned through reading SO MANY reviews was: Before doing ANYTHING with the phone, CHECK THE BATTERY. (It matters.) The reviews prepared me for a possible “unacceptable” phone. (Low % battery IS unacceptable btw.) Love Amazon for the easy return policy. This was a “win~win” - Son got the phone he wanted at a price Mom wanted. (Phone still running perfectly ~ Not one problem in 1.5 years) .

I have been buying refurbished iPhones from Amazon for years. It works great, very clean and described. No scratches on the screen. Easy to use, easy to set up. Best value for your buck. Since it’s unlocked, you can take it to any carrier. I’ll be buying again in the future.

Today is Wednesday, August 20, 2025. I’ve always wanted the iPhone 13 Pro Max in Alpine Green ever since it was released, so I decided to give this seller a chance despite the mixed reviews and their 4.5-star rating. I ordered the iPhone 13 Pro Max, Alpine Green, 256GB – Unlocked, Renewed (Excellent Condition). Unfortunately, my experience was disappointing. First, the phone arrived a day late, even though I’m a Prime member (not necessarily the seller’s fault, but still frustrating). When I finally opened the package, the phone was the wrong color (Silver instead of Alpine Green) and had noticeable scratches and chips around the camera lens and aluminum frame. While some wear is expected on a refurbished phone, this was advertised as “Excellent Condition,” and I expected better. To be fair, I still tested the phone. I went into the settings to check everything: Verified the IMEI and serial number to ensure the device was legitimate. Confirmed it was fully unlocked with no SIM restrictions. Checked for any non-Apple parts — thankfully, everything appeared original. The phone’s functions worked well (Face ID, speakers, cameras, flash, vibration, etc.). The screen looked great with almost no scratches, the phone screen sensitivity could have been more proactive, and the back glass was in good condition. However, the biggest disappointment was the battery health: only 77%. According to Amazon’s “Renewed Excellent” standards, it should be at least 80%. For the price I paid, this was unacceptable. As a busy college student, I don’t have the time to send the phone back, but I do feel let down. I’ll likely have to spend another ~$100 to replace the battery at my university’s tech repair shop. Overall, I’m leaving 4 stars because the phone does function well and matches the storage capacity I ordered, but the wrong color, poor battery health, and condition not matching the description made this purchase very frustrating. My advice: check the IMEI, serial, SIM restrictions, and battery health right away when buying renewed iPhones, and read the reviews carefully before purchasing. P.S. I purchased a screen protector separately for extra protection. Also, note that the box only included a USB Lightning cable — no charging adapter. If you don’t already have one, I recommend buying an adapter or a complete charger along with the phone.

Just received it today, set it up and it's working perfectly. The screen is pretty much like new. The back is in perfect condition. The top of the phone has a scratch where it took off the paint. But, that's to be expected when buying a used phone. I just recommend wiping or resetting the phone completely before you start using it. Mine arrived without being reset. Overall I'm really happy with my purchase. And it arrived on the day it said it would!!

To be honest I was scared to buy a phone online. But the iPhone came in the next day! And I just have it charging now got it all set up and it'll be ready to go in a few hours I appreciate it so much! I will definitely be buying some more phones from you in the future for sure!

⭐⭐⭐⭐⭐ Outstanding Performance, Premium Quality, and Long Battery Life Excellent product, highly recommended. The iPhone 13 Pro Max exceeds expectations in every way. Performance is extremely fast, even when using multiple apps at the same time. The display is large, bright, and vibrant—perfect for videos, gaming, and everyday use. The camera quality is outstanding; photos and videos look professional, even in low-light conditions. Battery life easily lasts all day, and the design feels sleek and premium. It arrived in perfect condition and works like new. Definitely a great purchase and worth the investment. Very satisfied with this product.

Aside from the phone being nearly perfect, no visible signs of wear and tear, no delays (after updating and restoring), unlocked, and the battery is good (84% health). (lengthy story and complaint incoming) However, (and hopefully this helps someone else who faces the same problem) I’m giving it 3 stars because I had the worse experience setting it up. Not to mention the charging cable that came with it didn’t work. Anyway, to the pressing issue here I did what I would normally do when setting up a new iPhone and followed the prompts to transfer my data through the cloud onto this device. However, due to the phone’s software being completely outdated (ios18, we’re on 26) it caused the phone to completely glitch out midway and got extremely hot. I couldn’t swipe up to input my passcode to proceed with the installation process. Heck, I couldn’t even force restart it. (quickly press the volume up, volume down immediately after and press and hold the power button until you see the Apple logo) I was almost at my wits end. Fast forward, the device is still glitchy so I reached out to Amazon Customer Care and was advised that I should take it into Apple and if they couldn’t do anything then to proceed with returning it. I obviously didn’t wanna do that. So I attempted to research the issues and after being pulled between Apple’s forum and Reddit’s forum, I decided to put the iPhone in DFU mode. This mode allows you to update and restore the phone via a computer. So boom, it’s in DFU mode and i’m still struggling! So I contact Apple but of course before doing so I see if they’re able to replace a software defective device out of warranty and of course it was a hard no. At this point, I’m ready to give up and just return it but after letting it die out (due to overheating) I let it charge overnight and said “let’s give this oneee more try.” So, I plugged it back into my computer.. same issue. It would pretend to restore and update the device but I would get an error message midway and couldn’t get my phone out of DFU. Only way to get it out was by completing the restoration. Anyway, I looked up the error message it mentioned that it could be a software issue (tell me something i don’t know 🤷🏽‍♀️) or it could be a charger cable issue.. Hmm 🤔 So I switched charging cables (even bought a new one that I would later use) and low and behold the update and restoration finally WORKED… So all in all, I say all of that to say; if you’re having issues with accessing and fully using your new iPhone. It’s more than likely because its software is extremely outdated. What worked for me: Put your phone in DFU mode (look it up if unsure how). Download either Apple Devices (Windows) or iTunes (Mac). While in DFU mode, plug the device up using a USB to lightning Apple Certified cable. A prompt will display saying error something would you like to proceed with restoring or updating? Click “restore” and then “update and restore” (for some reason it didn’t work clicking update first) it’ll take some time but after that it should go through the process of updating and restoring back to the factory settings and then you can proceed with setting the iPhone up as normal. (important!!! the cable needs to be APPLE CERTIFIED not the one from sheetz up the street) I haven’t experienced any delays or issues since updating to the latest version of iOS but i’m giving 3 stars because 1.) the charger it came with didn’t work. and 2.) because i feel like a little help card should’ve been included considering it didn’t have the latest version of iOS on there. Hopefully, TalkTek takes this review into consideration to include a little note in the packaging on updating the device.