Brother MFC-L2820DW Wireless Compact Monochrome All-in-One Laser Printer with Copy, Scan and Fax, Duplex, Black & White | Includes Refresh Subscription Trial(1), Works with AlexaEPEAT

I have always used brother printers they are good quality and have a long service life, but on this model the person who decided to try to force you into buying their supplies needs to be fired asap. You are making your profit on the machine, if you want us to but your cartridges be competitive not couch us consumers. It took a while but got it to print from iPhone but unable to scan to phone. Overall a great printer so far. And you who hold back in giving us all the software your customers will tell people how good your products are . Please give us all the software instead of trying to make us buy your cartridges .

This printer/scanner/FAX machine is great for my home office.It is rather compact and it connects to all my computers via WiFi.No more long ethernet cables and separate splitters/routers.One very minor issue though. This model has to allow me to print from my phone after connecting Brother printer to my phone via "Brother Mobile Connect" App. But when I tried to connect, application asked me to press a particular button on the control panel of the printer.The funny thing is that there is no such button on the control panel. This model has only power button and a touch screen. I can not print from my phone until Brother would update its mobile application

After years of struggling with inkjets and wasting more ink than I actually used in printing, I finally gave up and bought a toner-based laserjet. Should have done that years ago, but they were so expensive and inkjets were so cheap. Live and learn. I downloaded the EzeSetup as recommended. The printer worked fine printing internal reports and copying, but wouldn't receive print jobs from the wired network, the wireless network, or the USB plugged directly between the printer and the PC. All print jobs showed being sent then changed to "error". Being one who likes to figure things out myself, I kept banging my head against the printer (didn't affect the printer but gave me a headache).Eventually, I saw a link on a Brother support page to a download of the full package for my printer, complete with all drivers, associated software, everything. After I downloaded and installed that package, the set up went flawlessly. Within a few minutes, I was printing and was very happy!!About my only complaint would be the sounds the printer makes to, I guess, let you know it's received your instructions and is processing them. It's easily turned off or turned down through the display screen, though, so it's easily fixed. The printer is quick, reasonably quiet, and turns out great black & white pages; crisp, clear, and easy to read.

Nice printer! Especially at the price point I bought it for. Does everything I need, and prints beautifully. Only downside is that it’s a bit noisy, but for the savings and quality I’m good with it. Have used HP for many, many years, but their prices are climbing and they won’t let you use non-HP toner any longer. I refuse to pay $80 for a toner cartridge! Brother allows non-Brother toner cartridges and still works great.

I bought this scanner printer fax machine for work and it works really well. It’s easy to connect to. It does a good job. I’m very pleased with it. I will say that it tends to go through a lot less toner than the HP that I have at home. Like it just Doesn’t go through toner like other printers I’ve had so it’s really nice quality.

Several years ago I switched from Brother printers to Canon. This piece of junk reminds me why. When I needed to replace the Canon that had served me quite well for 6 yrs (prior Canon lasted 5), it was for cosmetic reasons; printer still worked. This time Canons with features I need were all too large and heavy. So I took a chance on Brother. How bad could it be, right? Answer: VERY bad.My main requirement for a printer, besides the obvious, is an ADF. Other lasers I saw with that feature were bulky and heavy. The Brother came and no wonder it was so light. It looked and felt like a toy. I'd say it performed like a toy, but it would have to improve to garner that much credit.First, who the #!%$&* thought it would be a good idea to design a printer that requires user to go in BACK of the printer to clear a paper jam?! Every office I've ever worked in, every home office I've ever had, printers are against a wall. I have yet to see one sitting in the middle of a room. For certain types of jams, I have to pull printer out about a foot or so, turn printer around, then clear the jam.WHY MUST I REPEATEDLY HAVE TO "RECOVER" WIRELESS CONNECTION? No such thing as a quick print job--at least not the first print job of the day. I never turn off the printer, but do turn off my PC every night. Next day, every day, I have to go into printer settings, choose "Recover WLAN," wait about 5-10 minutes for document to print. I've learned to fix breakfast while it warms up, wakes up, or whatever it's doing all that time.Those are the biggies. More minor annoyances: Screen doesn't stay lit. Very strange defaults, some of which I still don't know how to disable or change--assuming that's even possible. I've used printers for 25+ years. I've had Epson, HP, Canon; Canon being best, but all were ready to go once set up--and stayed ready till they gave out. My 1998 printers were better than this Brother.Okay, so will it print from my phone or tablet? Yes, both. But that doesn't make up for its many inadequacies.Scan? Yes. Adequate I suppose.Fax? I've had no reason to try that.Obviously, I DO NOT RECOMMEND this Brother printer.

No issues other than the scanner requires me to iniate a scan twice. Likely my sequencing error when opening the app. My last Brother laser printer lasted 20 years. I retired it because it needed a drum & wasn't wireless. Fingers crossed I get 6 or more years out of this one.

This is a quality machine! Worth every penny. Just wish I could fax with it without a hard wire.