Cacoon Double - Natural White

Easy to put up

This thing is allegedly easy to put together. Having just had three attempts to feed the metal rings through this thing as per the video and manual instructions I can attest that this is an absolute nightmare. My finger is bleeding from being nipped trying to connect the final poles and to top it off I still haven’t managed. Nothing in the video or instructions to suggest this is a two or more man job and I’m at a loss as to what I’m doing wrong compared to the video. If it wasn’t for the fact we bought the stand which is already up I would be throwing this back in the box and seeking a refund - no swinging tent is worth this much effort and annoyance. Wish I’d just stuck to a normal hammock or tent for the kids. One star because I haven’t been able to assemble yet to use it, the instructions/video don’t suggest more than one person is needed to assemble and I think for the considerable price of this it should not be so difficult to put together. Advise avoid and buy a hammock or normal tent for a fraction of the price and far less hassle.

The customer service is appalling and rude. We bought this cacoon and excitedly used it for a week, using the provided rope to help stabilise the cacoon as suggested. When 1 of the hoops broke withing a week I asked customer service if it was usual. I received a rude reply back and that I should just get it fixed locally as it would only take a minute. Beware, the customer service and the product is not quality, especially at the price!

Perfect size for me and two dogs, they won’t let me go in alone. Great addition to our big oak tree. Very comfortable and relaxing once everyone settles. Assembly was easy once I looked at the directions; an hour after wrestling with the giant hoop. It comes in reasonable size pieces and is sturdier than you think. Inside zipper all around made installing hoop easier, again after finally reading the directions and installation hints. 🙄 thumbs up by the whole pack ! 👍🏼

I am very disappointed with the quality of the material and the stitching of my tent. I Bought it in December for my 2 girls 5 & 6 with a combined weight of less than a 100lbs. As u will in the pictures the zipper is gone, the stitching holding the entire tent is unraveling. The rated capacity of the tent is 440ls., more than 4 times the average load on it. The concept is great, my girls really loved/enjoyed it for the week they were able to use it. I think the company should change manufacture. The star is for the concept.

It does not come with the hook

Sensation très voluptueuse de suspension dans un nid, un peu venté mais abrité du soleil, (beaucoup de vent dans la vallée du Rhone), très apaisant, plus doux qu'un simple hamac. Facile à monter et d'un bon rapport qualité prix

Ich kann den Cacoon uneingeschränkt empfehlen. Die Kombination aus Hängematte und Zelt ist großartig. Die permanenten leichten Bewegungen haben eine sehr entspannende Wirkung. Die Verabreitung ist hochwertig. Trotzdem ist das Produkt m.E. nicht für einen dauerhaften Verbleib im Außenbereich geeignet. Mich stört das nicht, da man es mit dem Karabiner ohne großen Aufwand auf- und abhängen kann. Was mir allerdings fehlt ist eine Ablagemöglichkeit im Innenbereich für Schlüssel, E-Reader etc., z.B. in Form eines kleinen Netzes.