JLab Go Work 2nd Gen Wireless Headset - 55+ H Bluetooth, Mic, Multipoint

This is probably the third pair of headphones like this I have purchased because the others have snapped at the headband. I'm pleased to say this have lasted much longer and appear to be of a robust build that stand up to daily use. The quality of the sound is good for both work calls and music but those looking for high quality headphones for music may wish to look elsewhere. Even though they are on the ear, I find they do a good enough job of drowning out external sound when on and are comfortable to wear for extended periods. The microphone quality is good and the noise suppression ensures that other nearby sounds are not picked up (occasional dog barking, mobile phone going off etc). There is a handy mute button on the side which lights the end of the microphone up red when applied. This is really handy if you are taking a call on the move and don't want to have to keep returning to your computer to mute the line via the call software. Overall I am very happy with these and would definitely recommend them.

I bought this in RESALE, as it was describe as having a little cosmetic damage. I could not see it, so; really happy. Great product for the money, but I was annoyed a little about the contents not having the USB to Jack, or the USB to USB-C, although it did have the USB-C to USB-C. I would never have bought it if I had known this, and it wasn't in their description of fault in. I've given a 5 star as the earphone are quality.

I have only just got this headset and have some initial issues but otherwise it is a high quality product. Well built with good sound quality. Certainly good value for money compared to the cost of equivalent headsets I have seen. My issues: 1) The Odd shape of the USB Bluetooth connector is a problem. Its USB-c and the connector fits my laptop OK and works fine with the headphones. But because its T-shaped it spreads out either side. In the design of my HP laptop using the connector covers the second USB-C port. This means I can't have the laptop charging via USB-C whilst the Bluetooth connector is plugged in. Its annoying but easily fixed with a USB-C extension lead. Double check if your USB-C ports are close together. if they are you may want to reconsider purchasing this. (wired via USB-C using the cable provided isn't a problem). 2) The physical mute button on the headset is very handy but when using MS Teams I can't click on the mute button - it won't stay muted unless the button on the headset is depressed. Its just a matter of getting used to using the button (which is very convenient) Vs clicking in the Teams app but it is annoying to have Teams functionality removed by the headset's design 3) I appreciate this is not an entirely fair criticism but the Noise Cancelling is too good! I work from Home and when wearing these I cannot hear what's happening in my house very well. We don't have a lot of background noise I need to cancel but I do like to be able to hear a knock at the door etc but with these headphones on I can't tell what's going on in the house.

Fab headphone. It ticks all my requirements - soft headset, noise cancellation, inbuilt mute/unmute, connects with almost every device with/without bluetooth and good wireless range.

Not a bad product but has a few limitations. I use it on a work computer which has not internal bluetooth drive so i use the USB dongle supplied, it's quite a long piece which if you have USB sockets next to each other then it can block other ones which can we annoying if youre limited with USB sockets. If you use this USB connection then you cant use the on headset answer button which is a little annoying as thats part of the reason i wanted this on. After a while the mute button started working intermittently. It would mainly work in the mornings and then not work in the afternoons. I had some feedback from the people i speak to about sound quality saying i sounded far away sometimes or "it sounded like you were in a cupboard" i sit very close to the computer (its desk top so within a couple of feet) so i don't think it was the connection but maybe an issue with the headset or microphone? I do get a very good range from being away from the computer, i can easily go upstairs in the warehouse to about 10 metres or so and not have any issues with it breaking up at all. i can even go through a few doors and still hear clearly with no disruption. I use it full time 9 or so hours a day and the battery lasts pretty well, just a simple USB C connector and i charge it over night on my desk when not in use. Overall not too bad, but i am looking at changing it due to the issues i'm having but only when i find a decent one i'll change it and keep it as a spare

As someone that wears a headset all day 5 days a week - comfort is really important. There are light, easily adjustable really soft on the ears and the mic stows away really easily. Sound quality is great. I like the audible and visual mute indicators. Not having wires make such a difference. A charge lasts forever. Bluetooth multipoint is great, switching between phone and PC is automatic. IWe now use this brand as standard at work.

These are very comfortable and sound great. People at the other end have often commented how clear my voice sounds. I would certainly recommend these to anyone looking for a headset for work.

The headset started off OK but, within 3 months, it wasn't working and is now stuck on mute. Trying to work out how to get a refund after the 30 days Amazon 'allows' for a return to be made is proving a challenge!

Totally satisfied with the purchase, does exactly what it is meant for. This is a work headset and call quality is excellent. Bluetooth connection to 2 devices is seamless. Switching on the headset, it immediately connects to the last 2 devices it connected. If you need to connect to a third device, you don’t have to manually disconnect from one of the previous devices, connect to the new device and it auto-disconnects from the least used of the two. One thing to note, if your headset is connected via dongle or wired, then it can only connect to that device and no other. Only on Bluetooth can it connect to two devices. Comfort also is excellent, no complaints. We can’t mute/unmute on Microsoft Teams app directly from headset, but that is trivial. Overall a must-buy product at this price range. Please note: this is not meant for quality music listening, please understand the purpose of each headsets and purchase accordingly

Clear sound with no lag. Mute button does not work for Zoom so you need to unmute in app too, but works fine in Teams. Battery is good for a full workdays usage on a single charge.

These wireless headsets are just what I was looking for. They do the job similar to Jabra, except that Jabra also has a dedicated answer button. They are way more comfortable than Jabra, even after a full day of service. I highly recommend these headsets.

Excelente! aislamiento de ruido y connectivity con varios dispositivos a la vez

This is my 4th set of JLab headsets. One set is the JLab JBuds Work trucker's style which you can remove an ear cup. The other 2 were JLab Go Work which I like best. I broke the first set. The second set started giving me background sound where I could hear my surroundings. I must have changed something by hitting the button too many times. Couldn't figure out how to change it back so I bought the Gen2 set. I don't understand other reviews regarding comfort. I'm a Dispatcher and the only time I'm not wearing them is in the shower or to bed! I wear them at least 14 hours a day! They're soft and adjustable on my ears. A simple little tweak always does the trick! I've told everyone in trucking that I know about these! These rival any of the expensive headsets the truckers use! I love'em! The battery last a long time and now the Gen2 is even longer than the first! Update: I did figure out what I did to the headset. I had hit the button too many times and had set them to hear outside as well. They are finally giving out though. They will work fine for a while and then cut out. No one can hear me but I can hear them. So continued use from 2023 to 2026 at $40, that's a good deal in anyone's book! I Love'em!!! IMO there's none better for Driver's, Dispatcher's, CSR's, connect to your phone, laptop, desktop, gamer console and so much more! Plus, you can listen to your music and it's not bad for that either. They aren't made to get the most from music or movies but for all day wear, I haven't found better! Update 06/02/26: Well I'm on my 5th set now. I broke the boom mic; snapped it like a toothpick! I'm so frustrated with myself. I just couldn't stop myself! Anyway...I saw where this is a frequently returned item. For the life of me, I do not understand why! For the price, there is absolutely nothing better on the market! Multipoint connections, long battery life, kills background noise, absolutely fantastic for office work, while driving or watching a movie or listening to music! Why would you return it unless it just doesn't work? I've not had that experience! I love the Gen2 and I'll buy it as long as it's available. I saw they have a Gen3 out now so I'd better get me a bulk deal on the Gen2 then I'll try the new one! Hahahaha!