Question 1

Does this usb c hub compatible with my laptop?

Accepted Answer

Only if your laptop's built-in USB C port is fully funcitonal port which support Data transfer & Video Display & PD charging, you can use the full functions of our docking station.If you are not confirming, please let us know to solve it for you.

Question 2

Why don't work when I connect the monitors via the HDMI or VGA port of this laptop docking station?

Accepted Answer

please check which function supports by your laptop's built-in USB C Port, if the type of the built-in USB C port of your laptop isn't the fully funcitonal port, then the HDMI,VGA, 3.5mm Jack of the hub doen't work for your laptop.

Question 3

Why can't I use this dock station's second USB C port to charge my laptop?

Accepted Answer

There have 2 usb c ports of our hub, the first usb c is a PD fast charging port, but the second usb c port only support data transfer function, it can't used to charging or HDMI output. If you still can't charge, please tell us your laptop model.

Question 4

When I connect to macbook, I can’t extend the display of my desktop, why?

Accepted Answer

For Mac OS, due to apple system restrictions the docking station could only support to extend one monitor, the other monitors could only copy the monitor you extend.

Question 5

Why does the laptop get hot when it is connected to the hub to work?

Accepted Answer

The hub temperature will heat up when it works. 0℃ - 50 ℃ is the normal and reasonable range. It's a normal situation for all hubs, not a quality problem, please feel relieved about usage.

ASIN	B0BN3SV23Z
Additional Features	Play, Plug
Best Sellers Rank	#57,464 in Computers ( See Top 100 in Computers ) #983 in USB Hubs
Brand	Orico
Color	Silver
Compatible Devices	Laptop, Monitor, Television, Projector
Customer Reviews	4.4 4.4 out of 5 stars (15)
Data Transfer Rate	1 Gigabits Per Second, 5 Gigabits Per Second
Enclosure Material	Aluminum
Hardware Interface	USB, USB 3.0, USB Type C
Item Dimensions L x W x H	9.5L x 4.5W x 1.7H centimeters
Manufacturer	ORICO Technologies Co.,Ltd
Mfr Part Number	ORICO-PW11-6PR-SV-EP-US
Model Number	ORICO-PW11-6PR-SV-EP-US
Number of Ports	6
Operating System	macOS
Total Usb Ports	3

Orico USB C Docking,6 in 1 USB C Dongle with HDMI 4K+PD100W+3xUSB3.0+Ethernet, USB C Hub Multiport Adapter for MacBook/Dell/HP/Surface/Lenovo, Silver

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