Question 1

Are these flush with the wall when placed on a Samsung Frame TV mounted with the included mount?

Accepted Answer

Hello!
Yes, the Deco Frames are designed to fit flush with the Frame TV even when using the minimal zero gap wall mount that is included with the TV. 
Let me know if we can assist further!

Question 2

Is there a decorative frame available for a 2019 model, 55"? Listing on Amazon says unavailable ...

Accepted Answer

Yes, we do have a 2017-2020 version available, although I am not sure if we have it currently available on the Amazon platform. 
We may only have the 2021-23 version available on Amazon directly. 
However, you are still able to purchase the 2017-2020 version as we do still have it available. 
Let me know if we can assist further.

Question 3

How do I determine what year model my frame tv is?  Bought in 2021, but may have been older model, don’t recall

Accepted Answer

Hello!
The easiest way to tell is with the model number which can be found by holding down the Play/Pause button for about 10 seconds while the TV is in TV mode. 
A screen will pop up with a bunch of TV info including model number. 
The model number should have one of the 3 codes which correlates with the model year below-
"LS03T"- 2017-2020
"LS03A"- 2021
"LS03B"- 2022

The 2021 remote that comes with the TV is black while the remote that comes with the earlier models and new 2022 models is white. 
Let me know if I can assist further!
-Kyle

Question 4

It’s hard to tell if you’d like a frame by looking at a photo. So you send a sample piece at all??

Accepted Answer

Hello!
Yes, we offer samples for all of our styles. 
However, not all of our samples may be available on the Amazon platform. 
Let me know if we can assist further!
-Kyle

ASIN	B08ZJSSG4D
Best Sellers Rank	#11,265 in Electronics ( See Top 100 in Electronics ) #3,408 in Home Theater Accessories
Brand	Frame My TV
Built-In Media	Deco TV Frame
Color	Antique Gold
Compatible Devices	Television
Customer Reviews	4.8 4.8 out of 5 stars (200)
Enclosure Material	Aluminum
Manufacturer	Frame My TV
Maximum-Supported Screen Size	55 Inches
Minimum-Supported Screen Size	55 Inches
Mounting Type	Wall Mount
Movement Type	Fixed
UPC	850017221499

Deco s - Antique Gold Smart Compatible Only with Samsung The (55", Fits 2021-2023 )

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