Question 1

Mine isn’t staying closed. Is there a trick or is mine defective?

Accepted Answer

If everything is closed up inside then it should close all the way and stay. Also, check that your people and swans aren't getting into the hinge when you close it. That could make it pop open. Otherwise, yours may be defective.

Question 2

How to fit all the pieces in the Polly pocket to close it?

Accepted Answer

not sure, sometimes larger pieces don't all fit.  try putting smaller pieces inside closable compartments.

Question 3

Do polly pocket toys conform to safety certifications like astm or ce?

Accepted Answer

You can find a more detailed response at the Mattel Corporate site, but the short answer is yes. Polly Pocket toys follow all safety guidelines. In addition, Mattel has a 450 member team that overseas safety and compliance.
“ Mattel’s Quality Team is comprised of approximately 450 professionals and overseen by our Head of Product Quality, Safety, and Compliance. It includes engineers, product safety specialists, compliance experts, test laboratory personnel, child development experts, and others involved in product development and manufacturing. They are responsible for the overall Mattel quality system, safety compliant management, product risk management, governmental safety reporting, recall management, auditing of quality systems, regulatory assurance, and ethical and social compliance.
The Quality Team documents the requirements and specifications that each product must meet, including regulatory and voluntary standards, as well as internally developed safety and testing standards that are based on years of experience producing children’s products.”

Question 4

Do you think it would be possible to take off the mini animals that don't come apart? Are they glued on? Build into the plastic?

Accepted Answer

I am sorry my granddaughter does not have that one. For this reason I can’t answer it. You might be able to either ask the dealer or look at the details of the item.

ASIN	B08V1FSVG6
Age Range Description	4 years and up
Best Sellers Rank	#45,800 in Toys ( See Top 100 in Toys ) #254 in Doll Playsets
Brand Name	Polly Pocket
Color	purple.
Customer Reviews	4.7 4.7 out of 5 stars (19,046)
Global Trade Identification Number	00887961918540
Included Components	Tree house, butterfly zip line, swing, swimming pool, picnic countertop, slide, dog figure, and butterfly figure
Is Assembly Required	No
Item Dimensions	5.2 x 12.5 x 11.5 centimeters
Item Type Name	Toy
Item Weight	0.44 Pounds
Manufacturer	Polly Pocket
Manufacturer Maximum Age (MONTHS)	1188.0
Manufacturer Minimum Age (MONTHS)	48.0
Manufacturer Part Number	GTN21
Material Type	Plastic
Model Number	GTN21
Number of Pieces	16
Set Name	Butterfly
Size	standard size
Theme	Doll
UPC	887961918540
Unit Count	1 Count
character	Polly

Backyard Butterfly Compact, Outdoor Theme with Micro Polly Doll, Polly’s Mom Doll 5 Reveals & 12 Accessories, Pop & Swap Feature, Great Gift for Ages 4 Years Old & Up, GTN21

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