SS-10

Approximately 12 years ago before the Christmas holidays, Keurig flooded the TV air waves with commercials for their new K cup pod coffee maker that quickly brewed one cup of coffee. I liked the concept but never heard of Keurig and had no idea who they were or if they were a legitimate company or merely a scam so I didn’t buy their coffee maker. On January 5, 2011 I was shopping in Costco and saw a Cuisinart K cup coffee maker. Having a Cuisinart food processor, can opener, toaster and conventional coffee maker I was familiar with the company and the fine quality of their products. It used the K pods that the other company’s coffee maker used. It was love at first site and I bought the Cuisinart SS780PC coffee maker for $164.99. I loved that coffee maker and used her to pleasure myself every day and some days two, three and more times a day. We’ll here it is 11+ years later and she started to wear out from old age. The pump was sluggish and would no longer pump out a full 12 ounce mug of coffee. I sip and savor every one of those perfectly brewed 12 ounces of coffee. So I felt let me buy the current Cuisinart replacement for the model SS780PC I presently had and I went directly to Amazon and found the SS10 Cuisinart coffee maker and bought it immediately for $139.95. I was impressed with the voluminous number of 5 star reviews and I never pay any mind to an occasional 1 or 2 star review. Negative people write negative reviews and attempt to punish the manufacturer for mishaps caused by their own ignorance. Case in point splashing on the counter top. Possibly Sir Issac Newton could explain it better but if common sense prevailed there would be no splashing on the counter top. When a liquid drips from a higher point down to a standing liquid at a lower point the drops that are standing will splash up from being hit by the falling drops from above, especially if you use a shallow low sided tea cup. If a couple drops splash wipe it up with a paper towel, it’s not the fault of Cuisinart and it’s no big deal. Certainly not rocket science but basic rules of gravity. This new model does not have the blue light illuminatIng the water reservoir when water is low and has two heat settings HOT and VERY HOT rather than multiple degree settings. The engineers at Cuisinart realized these two features are not critical and designed a much better coffee maker for a $25 lower price eleven years after their original model was manufactured I loved my SS780PC but will have a torrid romance with this SS10. It is well designed and attractive, aesthetically adds to the beauty of my custom designed and handsomely decorated gourmet kitchen. I turn it on and immediately the open head icon illuminates, I put in a K pod and in less than one minute I’m sipping a 12 ounce mug of freshly brewed delicious and satisfying coffee. On top of that Cuisinart gives you a three year warranty. Talk about a manufacturer having faith in their product’s quality. I’m so glad I was skeptical years ago and never bought a Keurig. My old Cuisinart gave me 11 years of faithful service and I’m looking forward to a very long and enjoyable relationship with my new SS10. If you’re looking to buy a K pod single serve coffee brewer, don’t waste any more time looking. BUY this one it looks great, represents EXCELLENT VALUE, will brew you an EXCELLENT CUP OF COFFEE in a minute, is covered by Cuisinart’s 3 year warranty and Amazon will deliver it to your front door. GREAT PRICE, GREAT VALUE, GREAT SERVICE who could ask for more.

We just love this coffee maker, a real game changer for sure! Since the beginning, we’ve always had Keurig coffee makers and thought that was good enough. Thinking I’d try something new, I got this one. It looks great in my stainless kitchen and is so quiet and easy to use. Temp is pretty hot, which is great for me as I put flavored creamer in it. So much better coffee strength and taste!. I love brewing coffee right NOW, instead of waiting for the coffeemaker to go through its noisy heating cycle. I turn it on, put the pod in and it brews almost instantly. I highly recommend this coffee maker!

When our second K Plus Supreme died I swore of Keurig. Bought this because it had good reviews and was $100, so a lot less expensive. Wow, what a pleasant surprise! This thing is faster and hotter. I started to leave it on all the time, but than set to auto off just to see how long it took to start up in the morning. Unbelievably, it was ready to go INSTANTLY. I have no idea how they do that. Bottom line: By far the best coffee pot we have ever owned. ONE YEAR UPDATE: We continue to love this coffee maker. So much so that we bought two more. One for our second home, the other for my office. In both cases we are replacing Keurigs. One other thing, and I have no idea how they do this. When you hit the power switch in the morning, it is instantly ready to make a cup of coffee. Bizarre, but a good bizarre.

My wife bought this model for my single adult children who were sharing an apartment. They never used it. Six years later, I got it back from them and replaced my old Keurig. So far, I am satisfied. It is more noisy than the older unit. But, not by much. The coffee is comparable. Not sure but the water seems a little slower. The coffee measurement is off. I used to put cream in the bottom of my cup. No longer to avoid an overflow. Anyway, I am good with it. I didn't realize my wife spent $150 on this and it just sat for so long.

I had high hopes for this Cuisinart product, however as most Cuisinart products we have purchased lately, it has failed to live up to its name. We purchased this product to replace its predecessor, the SS-700, we had for 4 years. The SS-700 brewed a single cup of coffee very quickly, but after 4 years the heating element did itself in. Cuisinart, undoubtedly, realized the problem with the SS-700, thus the SS-10 was born. While the concept seemed to work great at first, it seems that these units are made with cheaper, more faulty components, as well. We purchased the SS-10 in the beginning of October 2016. By the beginning of May 2017, it had started showing signs of faulty workmanship in the components. Now, I have followed the regular maintenance of the descaling cycle using white distilled vinegar, but that apparently wasn't enough to keep this product alive. By early May, it started showing signs of decline as it would take a very long time to brew a cup of coffee. It seemed that the length of time kept growing over the next month, even after running seven descale processes through it in a four week period. Finally, I had to breakdown and call Cuisinart when I got the dreaded "EEO" code. Their initial response was "to unplug the unit for at least an hour and a half to reset the unit," which we did. Immediately, the unit displayed "EEO" again on the next attempted brew. So, again with the phone call to customer service. This time they issued me a service number, a call tag for the faulty unit and said a new unit would be shipped to me. Hurray, I thought. Only, after two and a half weeks went by with no new coffee maker on my front porch, I began to wonder what was happening. I called again, only to find out that the units were on back-order. They could not tell me when they would ship again, and that it could take another 3-4 weeks. Oh well, I thought. Then to my surprise, a week and a half later the new unit was sitting on my doorstep! It was a Friday gift! What a way to go into the weekend! The next morning, I got up and set up the unit, following the set up instructions provided in the box. Only this time, when getting to step 6 (the part about brewing 8 oz of water to flush the system) nothing happened. No pump running sound. Not a drop of water moving. Then the error code "EEO." I thought, maybe the reservoir isn't seated correctly. So, I lifted it, and set it down and watched to make sure the gasket actually lifted from the pass thru channel, and tried again. Still nothing, just "EEO." I turned it off, back on, tried again. Still nothing. I unplugged it, waited for a couple of hours, tried again and nothing. "EEO." So, I called customer service again. They said that I would have to try to brew a cup several times before it might start working. I informed them that I had tried at least 7 or 8 times, and still nothing except the error code. So, they said they would ship me a new unit. However, they were on back-order again! So, I politely asked if I could just get a refund. The lady, as helpful as she could be, said that Cuisinart's policy is that they do not issue refunds. I asked, what would happen if the next unit was also faulty? How many times do we have to do this with a clearly, defective appliance? She informed me that after 3 or more attempts to replace the unit, we could issue a LETTER requesting a CREDIT from Cuisinart, which we can use to buy another Cuisinart product. As a consumer, I find this to be not helpful. If I do not want their product anymore, I must resign myself to the fact that they got my money, and I got a piece of junk in return. They win, I lose. I know this, after this experience and my last experience with a Cuisinart blender (don't get me started on that), I will NEVER buy a Cuisinart product again. I urge anyone reading this to second guess themselves before purchasing a Cuisinart product, as well. They used to be one of the greats. Now, they are just out to sell an inferior product over and over to claim as much of the market share they can get their hands on. What ever happened to quality products? What ever happened to quality workmanship? Sorry, Cuisinart, but you've joined the ranks of the marginally mediocre. Good work! I hope you're proud of your achievements. You've made it to the bottom with the rest of the world of product producers.

I have been drinking Keurig brewed coffee for about 15 years, using three different versions of Keurig machines, but this Cuisinart Coffee Maker for pods does a much better job of turning a coffee pod into a delicious hot cup o' Joe! I would recommend for sure, with one caviat...It is loud. It will definitely wake up the household. Oh yes...and it's a little irritating that it turns itself off so quickly, but you just press a toggle button, so it's not a deal breaker. All in all it's a hit!

Premature death Update 10/07/2026: Well my machine died after only five months. Over the course of a few days it started making less coffee and more noise. I contacted Cuisinart directly and requested a replacement or refund. It took almost three weeks from start to finish but they did send me a new machine. And this one is quieter! So much so that it makes me think my first one was faulty from the beginning (it was pretty loud but it didn’t bother me). While waiting on Cuisinart, I had to go out and buy a cheapie Mr. Coffee, filters and ground coffee. The great deal I got on this unit turned out to be not so great. ORIGINAL REVIEW: I went through three Keurig coffee makers in three years (two were replacements under warranty). That was enough for me… I hate throwing big (expensive) hunks of junk into the trash. So, I read a lot of reviews in search of a replacement. Some machines are just too fancy… I don’t make espresso or anything other than a simple cup of coffee. The reviews on this Cuisinart coffee maker were overall very positive. I’ve been using it about a month and so far, so good. Looks-wise, it’s really nice. Modern and sleek with a silver finish that matches my stainless steel appliances. It fits well under my cabinets. It is a bit louder than my Keurig but that’s a trivial detail to me. It’s not so loud that it wakes everyone up. The sound has actually become comfortably familiar as a signal that something really good is happening. Keeping the reservoir full does reduce the noise a little. The brew time (I use k-cups) is a few seconds longer but that is more than made up for by the fact that the machine is instantly ready to use. My other machines had to heat up water for a minute before ready to brew. With this machine, turn it on, lift the hatch and press the brew button. Of course it remains to be seen how long this unit lasts. I’m hoping for at least several years. My only minor concern is the hatch and lever (the thing you lift up on to insert a pod). It’s all plastic and has a fair amount of resistance. It seems like that may break before anything else gives out. I feel make like I made a great choice. It was a decent price and it makes a really good, very hot cup of coffee. I look forward to it every morning!

I am very pleased with this one-cup coffee maker. We only use our own coffee and I ordered the stainless steel filters. The machine makes very hot coffee and it tastes brewed and is easy to use. Cuisinart makes the best coffee makers.

I have been a die hard keurig fan but they keep breaking down. This coffee pot is easy to use, seems reliable so far and I love it. The rinse button works great after making many cups of coffee and the hot water runs clear to make just hot water. It's louder and slower than the keurig BUT, it's making a much better cup of coffee. I hope to update in 6 months and still be happy

Esta es una de las mejores cafeteras caseras, es fabulosa, práctica, yo tengo una desde hace mas de 4 años y siempre ha funcionado a la perfección, por lo que ahora compré otra para regalar. Hace como un año quise regalar una, pero no había, como que dejaron de fabricarla un tiempo. Por eso en cuanto vi que estaba en el mercado nuevamente, la compré, la regalé y me han comentado que funciona exactamente igual que la mía viejita. Puedes preparar un café o los que quieras, es súper rápida, y como tiene la opción de usar café molido, es muy práctico y económico. Realmente la recomiendo muchísimo. Es la mejor de su tipo.

Excelente cafetera la recomiendo

When I unpackaged the coffeemaker, I thought the clear plastic piece and white tablet-like thing inside the water reservoir were just packing materials. These parts were not identified in the manual or anywhere, and because I wasn't sure if they should be in my water for brewing, I took them out of the reservoir and was prepared to throw them in the trash. Then my coffeemaker wouldn't work (it kept saying Not Ready Add Water). After reading an article online, I realized those unidentified parts are actually crucial for the machine to work! The white tablet is the water sensor that tells the machine whether there is enough water in the reservoir. If this were labelled or explained somewhere in the manual or quick reference instructions, that would save people like me from throwing away the sensor, thinking it's just some piece of useless plastic for packaging. Once I put the sensor back in, everything works as expected and it seems like a good single-serve coffeemaker!

Compact and nice design. Doesn't take up too much of the counter. As others have written, it does tend to splash out of the cup while brewing. Also 10 oz fills an average mug to the top. not much room for milk etc. A bit noisy and slow but no worse than other brewers. Seems well built and solid. Hopefully it will last.