GE Smart Whole House Leak Detection Water Filtration System | Reduces Sediment, Rust & More | Install Kit Included | Filter Not Included | Replace Filter (FTHPM, FTHTM, FTHLM) Every 3 Months | GXWH70M

Installed this about a month ago, so far, it works as expected. I does require some work in regards to a solid mounting surface and some plumbing work. Nothing terribly difficult, especially when using Shark Bites, but it is work nonetheless. The unit itself is much larger than the older 25 year GE unit it replaced. The old one could just hang on the pipe, but this is far too heavy. Finding and creating a good mounting location, with some plumbing tweaks took a couple of hours. After checking for leaks the unit came right up. Downloaded the GE SmartHQ app and connected the filter. No issues with connectivity it works as promised. I haven’t tried to replace the filter yet, but it seems it will be heavy so use one hand on the sump canister when you lower it down. I like that it tracks gallons per day and can detect small potential leaks via notifications. Being that the old GE unit lasted many years, I am expecting a long life with this unit as well.

We have 2 of these at each house. They work terrific only drawback is it does reduce water pressure be ready for that

It's an easy install on new. Can be quite a process on existing piping. WiFi is great, app works as expected. Sharkbites to 3/4" cu or cpvc are included. Be careful with the supplied diagram for mounting the bracket. I did the install with vertical piping and the diagram was not correct. The inlet and outlet pipes need to be 8 3/8" apart but the filter inlet and outlet legs are different lengths. Depending on your existing piping if its inlet up or inlet down will determine where the bracket needs to be installed. It's expensive but hopefully worth it. Master plumber here so I actually know what I'm talking about.

The Smart HQ app looks nothing like the marketing pix, and is unusually difficult to figure out. This product needs a simple app that shows how to turn valve on/off, shows leak detection, and other basics. No chat support that I could find, and the phone number was not answered. No mention of the app in the instructions, and no QR code to simply download it (took hours to determine that I was looking for an app called SmartHQ). This product has only 30 days to return, and it takes longer than that to find time to install, so I'm out of luck. Don't be fooled by the trusted GE label - this isn't your parents' GE.

A must have for a frequent travelor or a vacation home/rental. The integrated remote leak detection & shut-off capability is a great way to head off catastrophic damage or skyhigh water bills from a leak or careless guest. I've installed many filters over the years and the mounting hardware for this unit is far superior, despite the missing parts I had to replace (I almost sent it back! Fortunately, the value, exceeded the sum of the parts). The wifi setup for the filter & app is easier than a "smart lock." However, the water usuage calendar in the app is still a bit buggy & takes a while to load. The price I was going to pay for other multiple systems would have been four times the cost & aggravation of the GE smart filter. My biggest surprise of the water filter was the remote bypass feature. For example, Ive already used the combined convience of the app & filter bypass when I use the outdoor spigots. The app also showed how much water was lossed when a toilet valve was stuck open for most of the morning, as shown in the picture. The filter also sent me a few medium use alerts during the incident. Our city is treating our water with chlorine and we needed a filter to help protect us and our plumbing. GE needs to make a outdoor filter cover in casevl if you have the filter outside. I made a custom cover to help protect it from the Florida sun, rain and corrosive sea air.

Installing the filter was basic with no issues. Connecting the app is a horrible nightmare that after 2 hours of trying and confirming every username and password known to man we still cannot get it connected. Frustrated that the feature is currently useless

(-) installation instructions say to cut out 8 3/8" but it actually requires an additional 2 3/8" of un-impeded pipe on each side to get the fittings on. (no couplings, elbows, solder splatter, etc). (-) The connections are intended for PEX or Copper but Copper would be very difficult to use if it was anything but the optimum strait run design. (-) The push fitttings take a lot of effort to move into place. (-) the bypass handle is very stiff (plastic) and it feels like it will break before it moves. (-) The vent valve began to weep immediately after installation. (+) The app appears to work well

I've always wanted a way to monitor and control water usage just because I'm a techie. That said, this device is amazing. It's small and was easier to install than I would have expected (I did have a licensed plumber do it but the quick connects that come with the unit eliminated any soldering). As for operation, 2 days after installation I got an alert of "low continuous flow". Turns out our guest bathroom has been having intermittent fill issues and I never knew (it's so quiet you can't hear the water running without taking off the tank lid). The app shows you real-time water usage and has several alerts for possible water leaks. And the kicker, you can remotely turn off your water! The filtration is a nice bonus but not what I purchased the device for (our city water is pretty good compared to most). I believe the trade off of $120/yr in filters will be paid by the water savings from small issues like the running toilet and provide insurance against any major problem. Definitely glad I put this in and would recommend to others.