Epson Workforce Pro WF-4830 Wireless All-in-One Printer with Auto 2-Sided Print, Copy, Scan and Fax, 50-Page ADF, 500-sheet Paper Capacity, and 4.3" Color Touchscreen, Works with Alexa, Black, Large

WF-4830 ReviewJust a few minutes out of the box and it was printing and scanning. I was tired of fighting with HP printers, and the WF-4830 has met my needs as a home printer. It has two paper trays for up to 500 sheets, performs double-sided scans and prints, and features easy ink cartridge replacement that is far less expensive than HP's. Print quality is good, and photos printed on photo paper are excellent. The printer is also easy to operate. So far, a good buy.

I have never posted a seriously negative review of a product in the past as I try to work with the manufacture to fix their product problems and keep the customer happy. However, after prolonged attempts at resolution with this products issue I have to post something to show my frustration. The company has horrible customer service and does not support its flawed product, so I need to warn other potential customers to avoid my expensive mistake and seek a different manufacturer to purchase your printer and your ink.I bought this printer in December of 2021. It initially worked fine. I left on a vacation in July and returned in August to a long list of items to complete with close deadlines. Many required me to use my printer. Unfortunately, when I turned on my computer, I chose to update the software for the computer and for the printer (automatic requests that I clicked yes on – bad mistake). Once the printer software was updated it rejected the ink in my printer (which has worked previously and was Espon brand). Given very tight deadlines I called all over town and found some new Epson ink 20 miles away. I bought it and returned. The printer rejected the new yellow ink. I called customer service asking for help rolling back my printer software so I could finish my job and was dismissed. Now with a few hours deadline, I had to go buy a NEW printer and new ink (clearly NOT Epson brand), return, install and print.The deadline met, I recontacted Epson and asked them to take my printer back or replace the software as it was useless. I could not even print with black only ink when it rejected the yellow cartridge. They simply ignored me but asked for receipts, etc. to prove I bought new Epson Ink. That required more of my time to scan (with my new printer mind you), fill out forms, and submit. Weeks later they sent me a single new yellow ink cartridge. By then I was traveling again. I returned a month later, the ink was in my mail. I installed it – It does not work so now 6 weeks after the original problem I still cannot use my printer. I suspect to get any help I will need to go through all the same paperwork and hassle and will have no resolution of the software issue, which is the real problem, not the ink.Bottom line – this is a deeply flawed device with very touchy software glitches. The company is so paranoid to protect their ink business that they had made their device(s) unusable. I now see they were sued and they settled that lawsuit a few years ago. What they have not done is fix the problem nor do they want to help customers who have problems.I strongly recommend you not buy this device and seek a different manufacturer (probably none of their devices after reading the lawsuit information and noting they have not agreed to resolve the problem).

This was just what we needed for the office. It was cost-effective and done exactly what we needed as far as vaccine, scanning, copying.This is a great option for a small scale business.

I bought this because I fell prey to the HP instant ink scam and could not for the life of me get out of it. Screw it I thought, I will buy a new printer. Received it today, set it up by myself in minutes, The instructions on the printer itself were excellent. I see a future with so much less cussing going on in my office due to a stupid Printer, I think I might be in love.

Ok

genial!! económica fácil de configurar y muy ahorradora!

Lousy machine. I did not come with good instructions nor total instructions. I've been online, found the answer to how I get it to print what is on my screen, it worked very well. I went back looking for those instructions but they had been taken down and what was there is the offer to send me instructions, it would cost me a dollar and I had to put it on my charge card....it's a scam. I've talked to Best Buy and they don't tell me or don't know, I've called Epson and they just give me the run around but NO instructions to my simple question. May neighbor gave me some long instructions but not the ones I found that were so simple and worked.Is Epson in on this scam. I've called several times but NO ONE would tell me how to print out what is on my screen. I had an Epson, ran out of black ink. Went to Best Buy and bought a more, put it into my printer but now my printer won't work. When the people at Best Buy they agreed it wasn't an Epson refill but it was in an Epson box. When I did get a real Epson and put it in my printer still wouldn't work. I don't know what is going on but I'm very discouraged and would like to return this printer but understand it's past time. I've worked very hard to learn how to print with it but the only good instructions were online, no more.