Sena SMH10-11 Motorcycle Bluetooth Headset/Intercom Communication System with Universal Microphone Kit (Single)

I purchased this for my husband who rides a motorcycle so he could communicate/phone calls. Its been really good. Installation was super simple. The phone call quality is surprisingly clear and zero wind or road noise. The only other sound I have heard since using it was a fire truck siren but that sounded like background noise. The siren did not overpower the sound of his voice. He listens to music or talks on the phone and he says its been really nice. Music sound quality isnt the best but its still enjoyable

I wanted something that would allow me to use Bluetooth for my iPhone in my Harley-Davidson motorcycle helmet. I am getting back into motorcycle touring after a multi-decade layoff -- the last time I was into cycling there was no such thing as either Bluetooth or cellular phones. So this review will be written from the standpoint of a complete novice. First, the hardware. It appears to be very well-made. Some hardware is made of cheap plastic and some is made of heavier duty better plastic -- as this device is. They supply you with a USB charging cable as well as a cigarette-style charger. The device is divided into basically three parts -- the microphone and earpieces, the battery/control module, and the helmet interface. This modular design allows you to leave the helmet interface on the helmet all the time while you easily remove the battery/control module for charging or for interfacing to the computer for a firmware upgrade. The helmet interface attaches more or less permanently to the helmet. You basically clamp it between the hard plastic liner and the foam liner of the helmet. This may sound a bit hairy, but in practice I had no trouble at all doing this. This module stays on the helmet more or less permanently, and the speakers and microphone are attached to this. For my helmet it was a 1 minute job positioning the earpieces because my Harley-Davidson helmet happily has netting specifically designed to accept ear speakers. There was no trouble positioning the microphone. The unit comes supplied with various stick-on attachments for attaching the speakers to the helmet but I did not need this. Pairing the unit to your iPhone is very easy. Further, the SMH10 has voice feedback so it tells you when you are in pairing mode, when you are paired, when the unit is powering up or down, etc. in English or several other selectable languages. The battery/control module snaps onto the helmet interface and as I noted above is easily removable for charging or for updating firmware. I had the whole rig set up in about 15 minutes or less. Pairing with the iPhone was a snap. No issue there. This unit has very good sound fidelity and plenty of volume. Even on the road I can very much enjoy listening to music or talking on the iPhone. The unit has a "hands-free" mode where you can answer the phone simply by shouting (and you do have to shout) "hello!" and it has a speed dial function which I have not yet tried. Music from my iPhone sounds great. The unit is used by a lot of riders for bike-to-bike intercom. I have not tested this feature. I bought the unit primarily to interface to my iPhone. I updated the firmware on the SMH-10. This is very easy. You go to Sena's website and it will guide you through the process. No problems doing this. Overall I am giving this one five stars because it works well, has excellent hardware, and installed easily in all respects. Can't ask for more. RJB.

Communicating with my passenger is a total game changer when riding. My passenger was able to relax more knowing that we were turning in specific directions and pointing out things was so much easier. We both were able to speak naturally without raising our voices at all. Installation was easy even though it seemed kind of daunting at first. The wires snake through the side and under the inside of the helmet padding to Velcro to the liner. The mount is extremely solid on the outer shell of the helmet. Sound quality is just okay. I would say that the audio is all high-end and full of treble. We live in an age where tiny earbuds produce rich sound for their size - this isn’t the case here. But, it beats a blank. Pairing with an iPhone was easy and worked fine. I use it for music and navigation, both work 100%. These get LOUD. But, as noted, it’s all top end. They do manage to get loud enough to hear over a noisy helmet and loud exhaust. Got these as a 2-pack for $200 during the Prime Day deals. I wouldn’t pay more based on the audio quality, but they work, I prefer using it when riding, and the ability to speak with my passenger has reignited my kids’ desire to ride with me. I call that a win.

I’m updating my original review from 2 stars to 5. See my original review, below. I ended up repurchasing this dual pack of communicators and have been using them for more than a year. I enjoy long battery life and like being able to talk to my riding buddies. When riding, I can accept calls and people don’t even know that I’m riding. I have one on my full-face helmet and a second one on my half-shell helmet. I really enjoy having them and have determined that one of my riding buddies, with whom I tested my original set, didn’t have his microphone placed high enough in his helmet which is why I couldn’t understand him and usually only heard wind. I still can’t understand him but I have no problems with other riders so it must be his set-up. Great product that works as expected and I really enjoy listening to music when riding. Original review: I purchased these headsets based on positive reviews. I used them on 2 rides; performance with the telephone was good. People that I spoke to said they could hear me well. I was also able to listen to music and GPS directions. The bike-to-bike intercom feature, however, left much to be desired. I think that we could have shouted at one another and been heard better than we were when using the communicator devices. I'm not sure what the issue was: when we were off the bikes, we could hear fine. But riding the bikes at any speed over 25 mph presented serious challenges to hearing one another -- from almost any distance (as close as 10 feet); both of us use full-face helmets yet there was a tremendous amount of wind noise and my buddy sounded very, very distant. I contacted Sena and they were helpful in providing suggestions like resetting the units to a factory setting and updating the software. Unfortunately, I was unable to perform these updates and have an opportunity to ride with my buddy to try them out before owning the units beyond the time for which they could be returned. Moreover, I'm not sure why brand-new units should require a reset or software update. Over the past few days, I did a search for problems with Sena headsets and, despite the great reviews here, I found a lot of information relating to Sena failures and a lack of product support from the manufacturer. In addition to emailing Sena, I also called them. Strangely, I couldn't understand very much of the person was saying -- it was like he was using a phone that kept cutting in and out. As a result of Sena's instructions to reset the units, the unintelligible response from Sena's telephone customer service and the negative information about Sena units and the lack of customer support, I returned the items to the seller. I still want communicators but if these are among the best, the technology leaves a great deal to be desired. We expected a lot better performance and usability.

I installed the unit today and then took a ride on the expressway. I easily installed the unit in my new helmet and then paired it to my phone. I've tried several helmet speaker methods such as having regular phone earbuds in my ear. That works OK but the problem is keeping earbuds in my ear when I put the helmet on and the mic positioned near my mouth. At highway speeds the wind noise makes it difficult or impossible for the other party to hear. I tried a dedicated wired motorcycle helmet headset but the volume was too low to hear clearly at highway speeds and it was a hassle connecting the dangling wire from the helmet each time I got on and off the bike. Thus my purchase of the Sena bluetooth unit. I read many reviews of other units. Most had volume complaints or were double the price. The volume on this unit is simply amazing!!! At 70 MPH on a phone call I can hear the other party very clear and loud. Believe it or not it actually hurt my ears and I had to turn the unit down. The same is true of music. How is the music quality? Good enough. It's not five star orchestra quality and there's not much bass but it sounds good and most importantly LOUD rolling along on a bike. The amp in the bluetooth unit actually drives the speakers to the edge of distortion but that's a good thing. I believe one key is to make absolutely sure that you use the included pads to position the speakers where they press right up against your ear when you put the helmet on. Proximity probably makes a huge difference in sound volume. 1/4 to 1/2 inch away would probably reduce the volume in half which would make the system much less effective. I have a Motorola Razr Maxx phone and the volume button on the unit does not affect the phone volume. Most bluetooth units work in conjunction with the phone volume. If you lower or raise the volume on the bluetooth unit, it correspondingly raises or lowers it on the phone. With this unit, volume controls seem to operate independently of each other therefore you need to turn the phone volume to max and adjust volume from the bluetooth unit. The unit is firmware upgradeable so perhaps that will be corrected in a future release but I am so thrilled with the performance of the unit that such a minor detail is insignificant. There is a plus to this arrangement in that music playback and phone conversation volumes are independently maintained. In other words, if you set the volume on a phone conversation and then switch to music and set a different volume the unit will remember the phone and music volume independently. So I guess it's designed to work independently of your phone volume and as I thought about it, that's probably a better arrangement. Your helmet system would always be set to motorcycle preferences regardless of what level you set your phone. I haven't tested the intercom features and performance. My wife is terrified of my motorcycle therefore I usually ride alone so I don't need the intercom feature but it's there if I ever do need it. Pros: 1. Volume is FANTASTIC and you can hear phone conversations or music clearly at 80% volume at 70mph. 2. The person on the other end hears virtually no mic wind noise at 70mph. They couldn't believe that I was on a motorcycle at 70mph. They heard NO wind noise which was hard for me to believe but I was talking to my mother so I knew she was telling me the truth. Of course I had on a full face helmet with the visor down. 3. Unit can operate while charging. The battery life talk time is rated at 12 hours with a standby time of 10 days. I haven't tested that yet but if it truly lasts 12 hours and you do happen to talk longer than 12 hours at a stretch you can plug up the unit and talk while charging. I've never ridden more than a few hours in a day so a 12 hour talk time before recharging is NOT going to be problem for me. I'm going to poop out long before the bluetooth battery. Talking while charging is something that most bluetooth units can't do. 4. Volume control button is big. On a motorcycle with gloves the button is easy to find, turn or push. 5. It looks cool on your helmet with the blue blinking light. 6. Good price. I bought the H10 instead of the H5 since the price difference was not that much and it appears the H10 comes with better speakers. I'm not sure about that as I couldn't fully tell from the descriptions but it read like the H10 had better speakers than the H5. The upgrade speakers cost the difference between the two units but the H10 does more. It's about a $25 street price difference between the H10 and the H5. 7. Uses a standard micro USB port for charging. 8. Has a standard 1/8" port to plug a wired music player. 9. Ports covered by rubber plugs for weatherproofing. 10. Easy to remove from the helmet if necessary. Cons: NONE that I've found so far. I installed it in this helmet: Bluetooth Ready Modular Flip-up Motorcycle Helmet Matte Flat Black DOT #936 (XL) I am just as impressed by the helmet as I am the bluetooth unit. I can't believe the quality of this helmet for the price. I've got five helmets. This is the cheapest one and it seems to rank right up there with the quality of the very expensive helmets if not better. It has perforations in the helmet liner for the speakers so it works perfectly with the Sena bluetooth unit.

Installation of this product was very easy, maybe took about 15 minutes to get it positioned right. Make sure you use the adhesive backed pads to keep the speakers where you want them, even if your helmet has speaker pockets in it. I also used the speaker pads that move the speakers closer to your ears. Believe me, you'll want to use them. I only had one issue with this product: I couldn't get it to pair with my Samsung Galaxy S5. My phone would show that it paired with the SMH10 but the SMH10 wasn't seeing the phone! I left an email with Sena Support on Saturday then I took everything to the T-Mobile store to see if they could fix it. Turns out, the magnet on the S-View Flip Cover that I have on my phone was keeping the headset from completing the pairing process. When we removed the flip cover the headset paired right up with the phone. Once the two were paired I placed the S-View Flip Cover back on my phone and they stayed paired! Sena Customer Support emailed me first thing Monday morning to verify that I got the headset to pair up with my phone and I told them everything. As for the product...it works great! My ride to work is 1 hour one way. I've used voice command to play music and make phone calls with no problems! My wife can hear me loud and clear on her end, she can still hear a little bit of the wind when we talk (I use a full-face Bell Arrow helmet) and that's at 80MPH! I used to use a UCLEAR HBC100 headset and I need that at full volume to hear the music and my wife kept asking me to repeat myself when trying to talk to her with it. With the SMH10 everything is clear and you don't need the volume all the way up to hear. The volume for the music and the phone are separate so you can play your music loud an when you get a call the volume will adjust to where you set it last when you were on a phone call. One more note to make: These are little wafer speakers! Not 15" sub-woofers! They're not going to sound as good as your car audio system but they sound a lot better then the UCLEAR HBC100! With the Sena SMH10 I'm able to use the bass function on my phone, as well as, theater sound, surround sound, and all the other functions on the player that comes with my phone (couldn't do that with UCLEAR). In summary: I'm very happy with the Sena SMH10 and I'm glad I made the switch! I highly recommend this product to anyone who want a quality product with good sounding speakers, at a reasonable price!

I commute on my motorcycle as much as possible all through the year.. I am a general practice attorney, so unfortunately I have too often run into occasions where emergencies come up, and calls from Judge's chambers come in while I am riding.. I had relied on feeling the vibration from the phone in my chest pocket, and if there are repeat calls, I would pull over and check to see if the call coming in was a priority.. Obviously, there have ended up being plenty of occasions where the call was my wife calling about the garbage disposal being clogged or the wireless internet in the house not working!! So my purchase of this Sena unit was initially fueled by a desire to have the ability to press a button and answer a call to find out if a pull over was needed or not.. but then as I looked at these units, I realized I could also play my music wirelessly into the helmet AND have turn by turn GPS.. all from the phone.. I had to give it a try, and the Sena SMH10-11 received rave reviews from a few of my friends who are "real" riders.. not pretty Sunday ride type guys. These guys ride in the sun, the rain, the snow, hot, cold, 10 hour highway days, 10 hour blue ridge parkway days.. So I trusted their recommendations.. IMPORTANT PART OF MY REVIEW: I was initially considering going with the SMH10r version, because on some pictures I viewed the SMH10 looked big and possibly in the way.. now that I have it installed, it is totally fine, in my opinion.. the toggle is handy as heck, and as I have messed with it, I think the little buttons on the streamlined "r" version may have been a hassle. I popped the unit on my Scorpion EXO-1000 and routed the wires in about 10 minutes.. install was simple and a breeze. Paired the phone in 5 seconds.. Test run today in a monsoon of sorts -- raining, getting blown all over the road.. this unit stinking rocks!! Music in my helmet was plenty loud and I didn't have it cranked all the way.. my Exo-1000 is not a quiet helmet, and I'm splurging on a GT-Air, so sound will be better with a more quiet helmet. But plenty loud, and absolutely AWESOME not to be tethered with earbuds when I'm craning my neck around looking for predatory cage drivers! If water resistance was a big flaw, today's downpour might have created a problem.. but nada. I haven't tried a call while riding, because I didn't get one.. but the phone worked well when I bugged my wife calling from the garage inside my helmet. She couldn't tell, but that is not a useful "test" anyway.. Main reason I wanted to post this is on the size issue. I think these Sena units have a great rep already as far as function, but I just wanted to give my two cents on the form aspect. I almost didn't go with this one thinking I didn't want some bulbous thing on the side of my helmet.. but now that it is installed, for me the size is a non-issue, and surely is outweighed greatly by the simplicity and convenience of the toggle type operation of the unit.. FIVE STARS!

Sound quality for music is lame, but the intercom feature is cool and works well for a group ride. If you want just sound and blue tooth function with your phone there are better on the market.

Ich habe einen Nolan N104 Helm und hatte mir dazu das spezielle Nolan N-Com Gerät gekauft Der Einbau war einfach aber die Software download und pairing mit Tom Tom Rider wurde eine drama das auch der Nolan Support nicht lösen konnte. Also ein Sena bestellt. Der Einbau war nicht so glatt wie bei dem N-Com aber kein Problem. Es gibt auch viele you tube videos mit guten Ratschlägen. Das pairing mit meinen Nokia Windows phone und Tom Tom Rider dauerte 2 Minuten und funktioniert 100%. Die Lautstärke ist sehr gut, es wäre schön wenn mann für die Musik mehr Bass hätte..

Fits helmet like it is a factory unit. Easy to attach and detach for charging. Great audio quality also and google assist voice commands work very well. Have another make that cost alot more but has same featurers as this unit. First Sena unit I have purchased but would buy again. Have several Helmets and would use this unit on any of them. Bought this option as my Bell helmet was made to fit the Sens S10 and it does like a glove. Fitting kit specially for bell helmet means no clip on bracket or sticky pads holding unit on helmet. Looks and connects like Bell made the unit themselves.

Produit acheté et retourné aussitôt. On avait cru qu'un intercom, c'est forcément pour communiquer à deux, mais il n'avait qu'un seul jeu dans la boît livrée, ce qui n'est pas très clair sur le site du webmarchand. Or, un seul écouteur ne peut pas faire un intercom... Pour presque le MÊME PRIX, on a trouvé ailleurs (pas chez Amazon) un kit de la même marque en SMH5, mais où TOUT a été fourni en double, avec en prime une prise 2 USB avec rallonge, à monter sur le 12V de la moto. Parfait ! Seule différence, il y a un peu moins de portée sur le SMH5 que le SMH10, mais en utilisation sur la route entre 2 motos, la portée s'avère suffisante si le copain ne s'éloigne pas trop, par exemple environ 500m.

Excelente producto, de las mejores compras si andas en motocicleta

Es un buen producto, la instalación no fue tan sencilla por el tipo de casco que tengo, tuve que cortar una ranura para que entrara el sujetador y que no se viera mal. Pero supongo que es por el tipo de casco pero si te tomas tu tiempo queda Exelente. Los controles sin facil de usar incluso con guantes gruesos...