Can i purchase a replacement mic?

Hi, please contact us by email to 043@eksa.net. We will resend you a new mic for free.

Within two months of purchase, mic stopped working. Has anyone had this issue? Is there a fix or did I receive a faulty headset?

Thank you for your question. This may happen because the microphone connector is worn after using the headset for a period of time, resulting in poor contact and stopping work. You can contact our after sales team and we offer a free replacement. Email: 043@eksa.net

Photo shows mini cable to connect device to the headset, yet actual item plugs into the headset w unique version of usbc. how to replace bad cable??

Search for the this( male type c to usb 3.0 male cable). Hope this helps!

Does it work with PS4?

Yes, it will work with PS4, EKSA gaming headset with Mic also supports PS4, PS4 Pro/Slim, Xbox one, Xbox One S/X, PC, Nintendo Switch/3DS, PSP, Mac, IOS/Android device, Laptop, PC (Win7, Win8, Win10), iPad or Mobile phone that have 3.5mm jack and USB jack etc.

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E900 Pro USB Gaming Headset for PC, 7.1 Surround Sound, 50MM Driver

Product ID: 123632972

Details

Brand
EKSA
Color
Wired
Ear Placement
Over Ear
Form Factor
Over Ear
Impedance
80 ohm

🎤Detachable Noise-Cancelling Mic

🎧7.1 Virtual Surround Sound

🔊50mm Dynamic Drivers

COP 377308

Duties & taxes included

In stock

Sold byAmazon ColombiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Colombia.

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Description

🎮 Level up your game with pro sound and comfort – don’t just play, dominate!

DUAL WIRED INTERFACES - Seamlessly switch between USB and 3.5mm for ultimate device compatibility.
ALL DAY COMFORT DESIGN - Memory protein earmuffs and adjustable headband keep you gaming marathon-ready.
IMMERSIVE 7 1 SURROUND SOUND - Pinpoint every enemy with crystal-clear spatial audio on PC USB connection.
TRUSTED DURABILITY SUPPORT - Backed by a 2-year warranty and 30-day money-back guarantee for worry-free play.
PRO GRADE NOISE CANCELLING MIC - Communicate clearly with a detachable mic that blocks background noise effortlessly.

The EKSA E900 Pro is a wired gaming headset featuring powerful 50mm dynamic drivers and immersive 7.1 virtual surround sound (USB only on PC). It offers versatile connectivity with both USB and 3.5mm cables, a detachable noise-cancelling microphone for crystal-clear communication, and ergonomic memory protein ear cushions for extended comfort. Compatible with PC, PS4, PS5, Xbox One, and mobile devices, it comes with a 2-year warranty and a 30-day money-back guarantee, making it a reliable choice for serious gamers.

Specifications

ASIN	B07PRVS98X
Additional Features	Adjustable Headband, Detachable Cable, Lightweight, Microphone Included, Noise Isolation
Age Range Description	All
Audio Driver Size	50 millimeters
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#557 in Video Games ( See Top 100 in Video Games ) #28 in PC Game Headsets
Brand Name	EKSA
Built-In Media	Cable
Cable Features	Detachable
Color	Wired Black-Red
Compatible Devices	Desktops
Connectivity Technology	Wired
Control Method	Touch
Control Type	Call Control
Customer Reviews	4.2 4.2 out of 5 stars (5,547)
Earpiece Shape	Round
Enclosure Material	Leather, Metal, Plastic
Hardware Interface	USB
Headphone Folding Features	Over Ear
Headphone Jack	USB+3.5 mm Jack
Headphones Ear Placement	Over Ear
Impedance	80 ohm
Input-Device Interface	USB+3.5mm Audio
Item Highlight	Computer Headset with Detachable Noise Cancelling Mic, Headphones with Microphone for PS4/PS5, Xbox One, Laptop, Office
Item Weight	1.1 pounds
Manufacturer	EKSA
Mfr Part Number	H16
Model Name	EKSA E900 Pro
Model Number	E900 Pro
Noise Control	Sound Isolation
Noise Control Features	Noise Isolation
Specific Uses For Product	Music,Gaming
Theme	Video Game
UPC	634769647789
Unit Count	1 Count
Warranty Description	2 year manufacturer
Water Resistance Level	Not Water Resistant
Wireless Technology	Wired

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

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Smooth transaction and product arrived in perfect condition.

3 weeks ago

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COP 377308

Duties & taxes included

In stock

Sold byAmazon ColombiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Colombia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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