Does this require a handset lifter?

Depends on the phone. Some Cisco Phones Require a lifter (Older phones) Some newer phones do the lifting internally and requires a specific interconnect cable such as APC-43 cable. We use 7975 model phones which do require the cable, but no mechaniocal lifter.

Can I answer the phone from the headset?

Yes, you do have on-ear controls for easy access to key call control capabilities, including answer call, end call, reject a call, hold/resume (for multiple calls), mute/unmute, volume up, and volume down. For more information please refer to the product datasheet: https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/headset-500-series/datasheet-c78-740352.html

Is the y-cable included to plug into the aux port? i have a cisco phone 8841, no usb port.

Yes, the Cisco Headset 560 series standard base comes with USB to USB Cable: for devices with USB connectivity, USB Y-Cable: for Cisco IP Phones without a USB port, and USB-A to USB-C Cable (available separately for PC or Mac devices). You can refer to the following link for more information: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/English/userguide/h56x_b_cisco-500-series-user-guide/h56x_b_cisco-500-series-user-guide_chapter_00.html?bookSearch=true

I use ring central on my laptop. will this headset work with my ring central phone?

The headset is compatible with the Cisco IP phones, Cisco Webex, Webex Meetings and Cisco Webex Teams. It has not been tested with the ring central so we can't confirm that is supported. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/Compatibility_Guide/n500_b_headset-compatibility/n500_b_headset-compatibility_chapter_01010.html

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Cisco 561 Headset - Mono - Black - Wireless - DECT 6.0-300 ft48 kHz - Over-The-Head - Monaural - Supra-aural - Uni-Directional, Electret, Condenser Microphone

Cisco 561 Headset - Mono - Black - Wireless - DECT 6.0-300 ft48 kHz - Over-The-Head - Monaural - Supra-aural - Uni-Directional, Electret, Condenser Microphone

Product ID: 120494841

Details

Brand
Cisco
Color
Black
Ear Placement
On Ear
Form Factor
On Ear
Impedance
90 ohm

🎧48 kHz crystal-clear sound

📶300 ft wireless range

🔇Noise isolation tech

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Description

🎧 Elevate your calls with wireless clarity and comfort — stay connected, stay ahead!

FOCUSED COMMUNICATION - Uni-directional electret condenser mic with noise isolation keeps distractions out.
ALL DAY COMFORT CONTROL - Lightweight supra-aural design with intuitive on-ear call controls for effortless use.
PLUG PLAY COMPATIBILITY - Works flawlessly with Cisco IP phones and USB-A devices for instant setup.
SEAMLESS WIRELESS FREEDOM - DECT 6.0 tech delivers a robust 300 ft range for untethered productivity.
CRYSTAL CLEAR AUDIO EXPERIENCE - 48 kHz frequency response ensures every call sounds sharp and professional.

The Cisco 561 Wireless Mono Headset combines DECT 6.0 wireless technology with a 300 ft operating range and 48 kHz sound quality, delivering professional-grade audio and noise isolation. Designed for all-day comfort with on-ear controls, it seamlessly integrates with Cisco IP phones and USB-A devices, making it the go-to choice for managers who demand clarity and mobility.

Specifications

ASIN	B07PJSTFQS
Additional Features	Lightweight, Microphone Included, Noise Isolation, USB connectivity, wireless
Age Range Description	Adult
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Battery Average Life	9 hours
Best Sellers Rank	#78 in Telephone Headsets
Brand	Cisco
Brand Name	Cisco
Built-In Media	1
Cable Features	Without Cable
Color	Black
Compatible Devices	Cisco IP Phones with USB-A and/or RJ-9/AUX ports including 6851/6871/6900/7800/8800 models, Cisco Jabber/Webex devices/computers with USB-A ports
Connectivity Technology	Wireless
Control Method	Touch
Control Type	Call Control
Controller Type	on-ear controls
Customer Reviews	4.3 out of 5 stars 113 Reviews
Ear Placement	On Ear
Earpiece Shape	Rounded
Enclosure Material	Leather
Form Factor	On Ear
Headphone Folding Features	On Ear
Headphone Jack	usb
Headphones Ear Placement	On Ear
Impedance	90 ohm
Item Weight	16 ounces
Manufacturer	CISCO SYSTEMS - ENTERPRISE
Model Name	CP-HS-WL-561-S-US=
Model Number	CP-HS-WL-561-S-US=
Noise Control	Sound Isolation
Number of Items	1
Series Number	560
Specific Uses For Product	Music
Style Name	Headset
Theme	Electronics
UPC	889728180276
Unit Count	1 Count
Warranty Description	Limited Warranty
Wireless Technology	DECT 6.0

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COP 1747663

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In stock

Sold byAmazon ColombiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Colombia.

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