Question 1

What is the recommended run time for this air purifier?   Will it automatically detect the air quality and adjust the setting?

Accepted Answer

Thank you for these great questions regarding the Instant Air Purifier! When powering on the unit, it will automatically start up in Auto Mode. This will automatically adjust fan speeds based on the air quality measurement. If the air quality is good, it will operate on the lowest fan level of 1. If the air quality is fair, it will operate on a medium fan level of 2, and if the air quality is poor, it will operate on the highest fan level of 3. 
Eco-mode will automatically activate when the air quality is good for 30-minutes. This is indicated by the Leaf icon and will cycle the fan on and off every 10 minutes. When the fan is on, the unit will measure air quality.  
If the sensor detects air quality is good (white), the Instant Air Purifier remains in Eco-mode with plasma ion technology on. If the sensor detects air quality is fair or poor, the Instant Air Purifier exits Eco-mode and returns to Auto Mode.  Eco-mode allows for 50% energy reduction and is Energy Star certified. 
The Instant Air Purifier uses an advanced filtration system and plasma ion technologies to keep your air cleaner, capturing 99.97% of airborne particles. 
The True HEPA-13 filter removes ultrafine particles from the air, including allergens, and other impurities. The carbon layer of the filter helps to reduce odors. 
We hope this helps. If you have any more questions or concerns, please reach out to our Customer Care team and we will be happy to help!

Question 2

Regarding plasma ion technology, i read the epa documents which says ozone can be generated by it.  has your purifier been tested for it?

Accepted Answer

Great question! Our Plasma Ion technology has been tested and certified to be ozone-free (less than 0.005 ppm). If you have any other questions about the Plasma Ion technology, or anything else about the Air Purifier, our support team would be more than happy to help! Please contact them with any questions!

Question 3

Does this help remove/neutralize VOCs?

Accepted Answer

Thanks for your question! The air purifier filters include a carbon layer, which may help reduce VOCs, but it has not been specifically designed or tested for removing VOCs. If you want more information about our testing, please visit our website or contact our support team for assistance.

Question 4

What kind of a bad joke is it to not have full information on replacement filter prices...why are you selling this?

Accepted Answer

Thanks for your question. We're expecting to have the Instant Air Purification Replacement Filters available for purchase in July on Amazon and the Instant Home store. The price for the Small size is $29.99 USD, and the price for the Large size is $59.99 USD. Please check out our social media channels for the most up-to-date information regarding the Air Purifiers and their filters!

InstantHEPA Quiet Air Purifier, From the Makers of Instant Pot with Plasma Ion Technology for Rooms up to 1,940ft2, removes 99% of Dust, Smoke, Odors, Pollen & Pet Hair, for Bedrooms, Offices, Pearl

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