Amay Countertop Hot and Cold Water Cooler Dispenser, 3 to 5 Gallons, Child Safety Lock, with Energy Saving Switch

Does not have enough cold water

DO NOT BUY. Very poor design. The item has drain plugs on the bottom; held in by clips. One is easily accessible. The other is recessed and only removable with pliers. But one little slip and the clip falls inside the unit.. No amount of shaking and twisting will get it out. I removed the back cover to try to retrieve it, but was unable to locate it. Looking inside, I could see it was poorly made. They're using zip-ties for hose clamps; and they're not doing it very well, one of them had slipped off.

Got it for my daughter's apartment; fits on the counter perfectly with a small footprint, keeps water cold and is very quiet, dispenses hot water when needed. Use the Zero water jug adapter with this and it fits perfectly and is stable.

After trying to follow the instructions about flushing it with 20 plus oz of tap water before use, nothing flowed from either spigot, plugged or unplugged, no way no how. Before packing up to send back though, we tried it with the 5 gallon jug on top. Voila! It flows now. This could be another tip for the troubleshooter guide. Attractive unit!

I've given this 3 stars because I've had it for 5 years. The hot water element quit working. Per their trouble shooting, they want me to take off the back and check the heating element or replace it. With what? Do they carry the spare part? I will need to purchase a new one, and after reading the 1 star reviews here, I think I'll go in a different direction. This has been sitting on my desk for 5 years. My water cooler at home, (a bottom loader, sits on the floor and a different brand), I've had for 10 years.

I opted for the compact water cooler. Looks and feels cheaply made. Says to run up to 20 oz. of hot water before putting new bottle on. Sounds like a waste of water. Maybe I'm reading the instructions wrong. Set up a pain also.

The product didn’t come with instructions so I followed what I could find online to include utilizing customer reviews in hopes of the best results. However, the product was defective anyway. I could not get the taste out of the machine after flushing gallons of water and in between flushing, the spigot would not stop leaking. I returned it to Amazon and decided to go with a different brand since the reviews for this one wasn’t great anyway.

At first find it to lite, once on service it does what its made for. You do get hot or cold water all the time, best of all is small and fits perfectly on any counter top.

It doesn’t get cold enough. It’s basically just a dispenser.

It doesn't heat the water and it leaks