ATOM 3-Axis Gimbal 4K Drone with Camera for Adults, Under 249g, 64 Mins Flight, Max 6KM Transmission, Visual Tracking, 4K/30FPS QuickShots, Expansion Kit

Purchased the Atom 3 axis gimble fly more kit in February 2024. I have only put maybe 2 hours of flight time on this Drone as I have been busy with outdoor projects. Today I had some free time and thought I would get some Drone time in. When I powered on the Drone and entered the Potensic app, there was a Firmware update notice to version 3.4.5. I decided to go ahead with the update since I had a fully charged Batteries and Controller. After the update I noticed my Gimble would not stay in the neutral position and would drift all the way up on its own. So I powered everything off, exited the App and tried again with same issue. I tried calibrating the Gimble but it did not fix the issue. Tried calibrating the remote control and was not able to complete the process because the Gimble control did not respond correctly. Powered off everything again, this time I could complete the remote control calibration but the Gimble still would pan up all the way and would not hold the position set. Ok, I give up and try contacting Potensic support, we will see how good the Customer service is at Potensic. Everything else works like it should, just the Gimble issue. This a deal breaker for me because I bought this for the great reviews and image quality at the price I really hope Potensic will stand behind their product. I will update this review when/if I get a response from Potensic. After working with Potensic I decided this drone may be defective and returned it for a refund and went back to the drawing board to research another sub 249g Drone to purchase. UPDATE - Potensic reached out to me and offered to send me a new drone Kit with single battery to give the Potensic another try. Sure glad theyHorizoe received the new drone today 7/24/2024 and immediately started charging the Battery and Remote control. After a full charge I went thru and loaded the Potensic app, calibrated everything and went out to do some test flying. WOW! The Camera Gimble worked flawlessly, it did not move up or down by itself and the Horizon was dead flat. The video looked great, smooth and seemless. Battery life is very good and charges quickly. I went thru all the preconfigured quick shots, tried the GPS mapping, RTH feature, shot video at 4K 30fps, took pictures and I have to say this Drone really performs extremely well for the price paid. I am extremely glad Potensic reached out to me and asked me to give them another chance. So in conclusion, I would like to give a much deserved shout out to Potensic customer service for making EVERY EFFORT to add another happy customer to the ever expanding number of people who are flying Potensic Atom Drones, and thank you for not giving up on me! I would recommend this Atom Drone to family and friends and to anyone who is looking for a really fun quality Drone to fly!

Potensic went above and beyond to resolve an issue I was having with my drone. They sent a new drone in less than 24 hours after diagnosing the issue and provided prepaid postage for me to return the malfunctioning drone. This was even after the 30 days return window. This company will have your back and cares about the customer experience. In terms of the product itself, I thought it was pretty good even when malfunctioning but having a fully functioning, unit I’m blown away with the performance. I can attest it can reach and sustain 36mph in sports mode which is on par if not better than most drones in this class. The camera quality is good and 3X zoom is achieved by lowering the resolution to 2.7K, which is almost telephoto. As mentioned before by others, it also charges the batteries in parallel, so you could in theory just continuously fly the drone with the three-pack combo, only stopping to swap batteries. It's an excellent starter drone. If you are considering this as your first drone, or haven't flown drones in years, line of sight is crucial for a reliable connection and to stay legal. It's an excellent flyer. If I wanted any more out of this drone it would be the option to have a larger capacity battery with a built-in remote id module and maybe beacon lights for night flying to stay compliant. The standard kit is a steal, but I guarantee you’ll be wishing you had the extra batteries in the combo package. If you have a protective case on your phone place the phone higher on the controller so the plug is protruding and not inserted into the tuck-away, or just stick something in the tuck-away area like a piece of paper. The additional thickness of a case can cause the end that plugs into the phone to be stressed at a slight angle.

I'm extremely happy with this drone. The recording is very smooth with the gimbal, and it's capabilities are great. From my experience it can fly around 30mph, which is great with the exceptionally windy area I live in. I was worried about app connectivity at first, but it works effortlessly! It's easy to use with the app's camera view and included remote. It stays connected up to a half mile radius from what I've seen, and can fly half a mile up.

Great product. Very comparable to a DJI. Great range and camera. Durable as it's gotten hung up in a tree and survived just fine. Great beginner drone

Over all of the time I have had with this drone, i can safely say that this deserves 5 Stars, THis drone does a good job at what it does from its unboxing to its use & does things better than its predecessor; The ATOM SE. Before anything here is the Pros & Cons of this drone as far as I could find: ======== Pros: -3 Axis Gimbal -easy to understand & use -Quickshots -Snappy controls -Very customizable -Sub 250G -RTH & GPS -More controller battery life -6 KM of Range!!!!! (About 2-3.5 Miles) Cons: -Smart flight Battery Return too high -can be prone to losing connection momentarily mid-flight From start to finish this drone was already an improvement. The unboxing was simple and The included carrying bag that came with the drone is nice and much more sturdy. There are 4 separate pockets to store things like the controller & the battery hub. And overall it keeps everything snug and fit like it should be.(SEE 1ST Picture) The drone looks a lot like its predecessor, The ATOM SE, In a few ways from the body of the drone to the controller, but every part of it is upgraded. The controller boasts a big battery that will make sure to keep you flying for hours, The drone & the controller both have PixSync 3.0 Which allows for smoother and better video & data Transmission. The Camera on the drone itself is equipped with 𝟏/𝟑’’ SONY CMOS SENSOR and a 𝟏𝟐𝐌𝐏 camera capable of recording 𝟒𝐊 video. This allows cinematic shots to be achieved with ease, and is very clear. The Photos & Videos are stored on the Drones Removable MicroSD card to connect to a PC or such. The Quickshots on the drone are one of its key features, this feature allows you to use the drone & its built in camera in a very Special way (SEE VIDEO) to create Cinematic shots without the operator having to do anything, the drone also includes a visual tracking AI that can follow an object. The ATOM has very snappy controls and is very customizable, from the minimum return altitude to the maximum height that this drone can go. The controls are responsive and don't lag behind unlike other drones in the competition. The drone comes with RTH capabilities that allow it to be able to return home in case of a disconnect or any other problems. It also is equipped with GPS (Global Positioning System) And GLONASS(More Precise GPS) to help it stay in place. The only bad thing that I have encountered while using this drone is the Smart Battery Return, It RTH the drone but when it got back it still had 50% battery, I know there should be some leeway to make sure the drone returns safely but that seems a little much. on the other issue is the random disconnects with the drone. It never happened often (maybe 1 per flight) that the controller disconnects from the drone for a split second. Its nothing that hinders the overall performance of the drone andIt is probably just a slight Defect with my unit, and the Smart return can be fixed via OTA update. Overall this drone is amazing and with that you get the best customer service on the face of the planet in my opinion!!

The video is of my second day flying the drone (and I only used two batteries to film that) in Korea. I had never flown a drone before, not even a toy drone, so I was quite nervous despite having watched some youtube tutorials. Wow, it is SO EASY to fly!! Even on my first flight, after about 20 minutes I felt confident using it. Also, I was surprised by how tiny it is, haha. It's literally about the size of my hand. The plus side is it's lightweight and compact enough to carry around anywhere, but it's hard to keep an eye on it in the sky, especially at a distance. On my first day, I spotted some deer running in a field. It was late afternoon and I was so thrilled to get footage of deer prancing along. Luckily I stopped and hovered for a second, moved the camera angle up, and saw I was just feet away from a smashing into bridge! Please check your surroundings!! It has so many perks. The customer service team is very responsive and helpful. The quality of the footage is fantastic at the price point. Quickshots and tracking are great, especially for a beginner like myself. The "fly more" package you get around 90 minutes of flight time, and can charge the other batteries via USB C while you're flying. Again, it's really easy to use... the controls are sensitive enough that you can pan/turn/lift, etc. as slowly or quickly as you'd like. The only negative is it doesn't have obstacle avoidance. Of course, that would make it more expensive, but just be careful of all the surrounding and play it safe. If you can't see the drone yourself, then please use caution and plan the route carefully. It can be hard to judge how close things are. I'm glad the company regularly takes feedback from customers and makes updates. I'm particularly happy about the option to cancel the automatic return to home and do it manually. I would highly recommend this for anyone wanting to get into drone photography or video, if you have no experience, and are on a budget. This is the one for you! Do not hesitate, just get it!!

The Potensic Atom is simple to setup and get flying. It is very easy to control. The video was better than I expected. The Fly More package with the triple battery charger and case was a worthwhile option to buy. The nicely padded case that comes with the Fly More option fits everything safe and snug. Nicely done. The attached image to this review is a screen capture from the drone of the first video I took within 5 minutes of first flying the Atom. The drone was about 15 feet away from the wife and dog and it didn't bother either of them at all, even though she was blowing the drone a raspberry. The drone is very quiet. The video is unretouched and straight from the memory card of the drone. Very nice image quality, in my humble opinion. The video output is an MP4 file format in 4K at 3480x2160 pixels and 30fps. The remote control uses two control sticks that are screwed onto the remote when in use and unscrewed and stored on the remote control when not in use. Nice setup, but I will lose a few, I know me. So, I bought a few. They are $9 for 2 sticks. I also bought extra propeller blades at about $14 for a complete set of 8 blades (2 blades per each of 4 motors). Again, I know me, so I bought 5 extra sets. Both the controller sticks and the propeller blades are from Potensic on Amazon. The drone also has a non-GPS flight mode using what is oddly called the Time of Flight sensor(ToF). It has a ground observing capability to fly without GPS if within 25 feet or so of the ground. This is primarily for indoor use and it works great! Scared the dog, but the drone was easily controllable indoors. From the manual: "The ATOM is equipped with a downward vision system, it is located beneath the drone. The Downward Vision System consists of a monocular camera and a TOF module. The TOF module includes a transmitter tube and a receiver tub, it can precisely calculate the fly height above the ground by calculating the infrared signals transmission and receiving time. In combination with the monocular camera, the system can help achieve high-precision positioning at low altitudes." People ask about drones, "Is this drone for beginners?" The Potensic Atom is suitable for beginners due to its ease of control, and I expect other than for commercial users, the Atom will do great for most other people. The features of this drone compare favorably to any other drone I researched before I bought the Atom. The remote controller needs a cell phone for display. I am using a 2021 Motorola g-power I had sitting in a drawer. No need to have an activated cell phone, just a phone to use as a display. A current phone that is activated works just fine too. The controller adjusts to your phone size. I did notice that Potensic seems to only offer Android and Apple iOS software for the controller. The phone must be able to connect to the Internet (I used WiFi) and download the Potensic controller app. The drone package came with USB-C and Apple Lightning connectors cables to connect the phone to the remote control. The Potesnic Pro app loaded onto the Motorola Android phone without any issues. Also, the remote controller communicates with the drone, so the phone only needs to be able to run the controller software. Meaning, the phone doesn't need to be anything special. I am initially impressed with the drone's packaging, storage case, quality, ease of setup and use, and the quality of the video. I haven't even started to look into the various advanced capabilities of this drone, but I am looking forward to doing so. Enjoy!

I won’t go into what a good little drone this is. Others that have reviewed it have correctly described the great camera, stable flight, and numerous features this drone has t offer. They are absolutely correct. But one reviewer spoke of the great customer service and this is where our opinions differ. I was happy to receive my new drone and looked forward to taking it on an upcoming trip so I could capture some beautiful shots of nature from above. But that was not to be. When preparing for my first flight I calibrated the drone ad instructed by the flight software and got ready to fly. But wait, the screen is now asking for calibration again., and again and again. So I got a faulty drone. I contacted Potensic customer service via email since there is no phone support. The next day I received a canned email talking of the dangers of flying in non GPS aided mode. I wrote them back and re-explained the problem and they requested that I send them a screen recording, flight logs etc which I did. Two days pass and I receive an email from them saying that they would replace the drone if I supplied them my Amazon order number and shipping address which I did. At this time I was feeling like I shouls have just returned the drone to Amazon and purchased a new one. Finally, after numerous emails requesting the status of my replacement drone and getting excuses about weekends and employee vacations I received my new drone nine days after receiving my original drone. My new drone operated flawlessly and I have been enjoying it. But why did it take so long to get a replacement. I could have ordered the stand alone drone for 199.00 and received it the next day. But instead I waited for Potensic to order a new drone from Amazon and have it shipped by Amazon. In a perfect customer experience world it would have gone something like “ I’m sorry you’re having problems with your purchase, we’ll ship a replacement immediately. Unfortunately customer service iseems to be a thing of the past. Even Amazon who in my mind was the closest to thing to a perfect customer experience has slipped. When I requested a call from Amazon instead of the immediate response from a friendly, well trained customer service rep who in the past would address any concerns in a professional manner, I got a call from Robbie the robot who immediately annoyed me with endless questions and “I’m sorry I didn’t get thats that I hung up. So in the end I was satisfied with my purchase but not before being thoroughly annoyed. But to add a bit of levity to an otherwise boring and whining story about customer service I will relate my next experience from Potensic tech support. I emailed support when I couldn’t open and read the flight logs from my drone and asked for tips. This is their reply: There are different log generation rules for different functions in the drone's flight log. This is determined by the principle of product design. Generally speaking, as long as the drone takes off, each function of the aircraft will enter working status, so the log will generate relevant data. If you want to get the complete flight log, please take off the drone to get the relevant completed log. i think that Potensic has hired Kamala as a public service rep. Enjoy flying your new drone!