Apple iPhone 14 Pro, 256GB, Silver - (Renewed)

The phone came in excellent condition as advertised. Zero scratches, battery at 100%. Highly recommend the seller.

Truly excellent condition. It’s like it’s brand new with no visible scratches on the item. Phone works well and the battery is 100% capacity! Happy with the service and will be happy to use again ❤️ Thank you.

If I could give them 0 stars, I would. I had bought a refurbished Apple iPhone 14 Pro from this seller and it died within a month of use. The phone got stuck in a “reboot loop”, then died, and when I took it to apple they said it was due to a software issue and it would have been cheaper to just replace it via Amazon. There were multiple issues with the phone; the microphone didn’t work properly and it was device banned on snapchat, they really shouldn’t have sold the phone in the first place. I have never returned an item on amazon before, so was unsure about what was required of me and of the seller - I mentioned this to the seller in the first message, and completely believe that they tried to take advantage of my apparent lack of experience. They asked me to send the phone back, which I did (over a month ago), but never offered to pay postage (they are obligated to) and I had only found out after looking through pages of terms and conditions and legislation. I ended up paying quite a bit for postage too, so that if it got lost I would be insured. Once they received the phone, they had pointed out that there was a crack on the back camera which I had then explained what had happened and that it was covered by the £87.69 Protectyourbubble.com insurance - this would cover accidental damage and theft. They told me that they needed to call me to talk about what we were going to have to do with the phone, and so I did. On this phone call they had said that I needed to send them £50 in order for them to fix my phone, saying it would be cheaper then getting it fixed somewhere else. luckily I had mentioned this to my mum as she thought something fishy was happening so I didn’t pay them instantly and instead tried to figure out my rights etc. Every time they had information to tell me about the phone, they would refuse to put said information into the moderated amazon chat that I had with them and would just ask me to call them. Even when I had asked them to say explicitly what they wanted from me in the chat they would just ignore it. I had told them time and time again that I need the information that they’re telling me recorded in the chat, saying “it's important to me that you tell me this information over this amazon chat, as I would like a clear and transparent line of communication” and their response to that was “No worries dear please feel easy everything recorded in amazon chat so please don't worry about it .please share a phone number our team will contact you resolve your issue”. Unbelievable! It got to the point where I had to write the information they had told me down as they literally wouldn’t and I was uncomfortable that this information was not being recorded. I also expressed the urgency of resolving the issue, explaining that it was causing me significant stress and affecting my mental health. As a university student, not having a functioning phone made it difficult to keep track of work shifts and my studies. Despite this, they basically ignored my concerns. Even after Amazon customer service intervened and directed the seller to provide a full refund, including my return postage, the seller still insisted on phone calls. I repeatedly asked for all communication to stay in the Amazon chat, where it could be documented. I even provided proof of my warranty entitlements to show that I shouldn’t have to pay for repairs. I contacted customer service multiple times, and they had sent messages to the seller through my account twice - stating I want a full refund - to which they replied, “Dear we can’t able to refund you because your phone is out of policy for refund but we will repair your phone for you please share a screen password we need to fix it.” They had my phone for a month, and had told me that I needed to pay them £50 in order for them to repair it, though as soon as I ask for a refund they no longer need me to pay for the repair? If that isn’t a massive red flag then I really don’t know what is. Luckily, amazon got involved again and I was finally issued a refund! I strongly recommend avoiding this seller entirely. If you need a phone, buy directly from Apple — dealing with this seller is simply not worth the stress, hassle, and potential loss of money. Dealing with New Phone House is extremely frustrating and from my experience they tried to drag out this process for as long as possible, probably hoping I would just forget about the phone so they could sell it to someone else. God bless Amazon, my saving grace 🙏

I bought 2 iPhone 16 pro and the arrived quickly and in excellent condition. Great phones at less than half price of the new ones.

Bit of a quandary really , decided to chance buying an Amazon refurbished phone , had bought one years ago and had a bad experience but thought I would chance it again, so bought an Apple I phone 14 pro , th3 phone arrives , a day later than promised but it arrived , it was well packed and , initial. Inspection all good as pro ,screen and back of phone all good , few slight marks on the side but it is a few years old so to be expected, , ow comes the arkward bit , firstly the battery life is at 83% so a new batt may be needed soon ? Secondly a notification popped up to say a part of the phon3 may not be genuine Apple product , turns out to b3 the screen has been replaced , so I have osid over £400: for an item that has a battery that maybe on its way out and a replacement non standard screen , so am undecided what to do , as usual the seller is not around to ask and trying to speak to any Amazon representative sends me daft so there is my quandary

Iphone arrived within 24 hrs of order. Looks like a brand new item. Well pleased with service.

I bought this phone in Excellent condition and it seems to have no damage visible as if I've bought a premium.Everything works as it should, Battery health is 86% which is as expected but could be better.Like my old iphone that i bought from Amazon renewed, faced lots if problems since its battery health degradation occurred in under a month.This phone has no problems and big thanks to the seller.Its performance is top tier and the colour is the same as the one i chose. Some companies may have less reviews, but they do not always mean they have a bad reputation.One small problem that i tend to face is that its sim tray is not fitted like it should be, one side get fitted in a bit too much, but its not a big concern.

Bad phone, the mobile service under settings is grayed out and therefore does not detect any sim. Likely a hardware issue. Not an easy problem to detect

Consiglio vivamente il venditore Phone-Buddy, disponibilità assoluta, articolo arrivato in tempo ma soprattutto in perfette condizioni nessun difetto esteriore iphone ricondizionato in modo eccellente. Lo sto utilizzando da pochi giorni e spero non ci sia nessuna irregolarità, devo dire che ha soddisfatto molto le mie aspettative. Venditore inserito nella mia lista dei preferiti per futuri acquisti. Grazie per la serietà.

me encanta el móvil viene como nuevo ni un rasguño, va perfectamente y la calidad buah me encanta y os lo recomiendo la cámara perfecta, el altavoz también

Empfehlenswert. Alles bestens.

Très bon article, quelques points blancs sur les arrêtes mais rien de choquant car c’est du reconditionné ( mentionné par le fabricant), batterie 100% et SIM classique