Just bought this and it's only holding a charge for about 2 minutes of use? Is this normal? Is there something wrong with the battery?

I’ve had this and have used it regularly for several years. Until recently I could vacuum steadily for 30-45 minutes on a charge. I never let it just sit on the charger but would charge it either overnight or for a number of hours before using it. It was great for a long time. Now it runs for just a couple minutes then quits but I can get the power back for more time almost immediately. Irritating, but it got the whole car cleaned before a trip last week. I’d hoped the lithium ion battery was replaceable but have not found that to be the case for this older model. I would - probably will have to - buy Black & Decker again.

How many volts is this?

As Someone else mentioned, while this vacuum looks and smells and is even labeled the same as the previous version, it is not, including the Voltage. We had the previous version which was indeed 16V Lithium, and we loved it. Got a lot of use out of it and our young kids who were happy to help clean up with it; for about two years, when it died, just wouldn’t start anymore;So I ordered this one, which I thought to be a the same product, However, One of the changes in the design is that this vacuum now requires to be plugged in to be recharged, whereas the previous version had a charging base - you would just set it upright on the base and it would charge. Easy as pie, even for the kids. Based on the drama of endless empty personal devices, I knew this version was going to be a problem. I thought that a likely problem with the old one might be low battery cells and that I could replace them with cells from the “new” model. I opened the vacuum to get to the battery. It is clear that battery replacement is not intended to be a consumer activity. The old unit had 4 cells each measuring approx. 4 Volts, which makes sense for a 16V rating(4x4V). The new vacuum, however, had only 3 cells and each measured 3.5V So I concluded that the problem with the old vacuum was unlikely to be with the battery, as each cell measured the same and together would provide the rated 16 Volts. Additionally, it appears that the new vacuum has a significant power reduction, at around 9 to 10 VOLTS as others have answered. (3.5V per Cell X 3 cells. I strongly share the comment that this should be clearly labeled on everything for an effective comparison

Is the suction strong enough to pick up cat litter?

It will pick up litter. And then when you turn it off and hold it spout-down to hang it up, all the kitty litter falls out onto the floor. This thing is useless.

Has the lack of charging issue been resolved for 2017?

Not sure as have not owned previous model. I can tell you I can clean two cars, probably fifteen minutes on one charge without loosing suction.

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Z**A

Good item

Its very powerful and easy to use item. Good quality and easy to clean. The only problem i had is the charger which was not compatible with the power at home.

12.03.2020

L**Y

Excellent performance very pleased with it.

5.09.2025

J**K

Great product. Works awesome and charge is long. Easy to use and the extending nose is perfect

11.01.2026

A**R

Funciona excelente, y es muy potente para su tamaño. Es mucho menos ruidosa que una aspiradora normal y la pila mas o menos dura unos 15-20 mins, lo cual para el uso que le doy me queda perfecto. Es facil de limpiar solo que en casa con gatos pues en cada uso tengo que hacerlo porque se llena el filtro de pelos. El unico ‘pero’ que le pondria es que tarda mucho en cargarse, he hecho varias pruebas, porque la uso cada 2 dias mas o menos y para que cargue al 100% desde 0 deben ser unas 7-8 hrs

26.04.2022

K**R

I had kind of low expectations for this vacuum considering its amazon, and its pretty low on the price scale. We kind of just expected it would "get the job done for now but would eventually be replaced" However... We have had this thing for well over a year now and this little vacuum has been holding its own as our tool for the entire house. Its suction is... okay, its good enough. Only time I could ask for more is when cleaning fur off the couch, you have to do a couple passes to get everything. But overall considering how compact this little dude is its the perfect fit for someone who wants to clean messes up without lugging a giant heavy vacuum around. We also keep it hung up on the dock and plugged in whenever not in use. Only for extremely large tasks like vacuuming the ENTIRE apartment when we were moving out did its battery actually die, but thats not a normally realistic scenario. For just general house use and cleaning as you go, more than good enough. PS: It's also a very good way to deal with spiders.

31.05.2021

ص**ض

وصلني الجهاز بشاحن لا يتوافق مع المواصفات السعودية الفولت 127 بينما الفولت لدينا 220 رأس الشاحن ثنائي، بينما المواصفات لدينا يجب ان يكون ثلاثي

19.01.2025

ASIN	B01DAI5CF6
Best Sellers Rank	#326 in Kitchen ( See Top 100 in Kitchen ) #43 in Handheld Vacuums
Brand	BLACK+DECKER
Capacity	584 g
Color	Blue
Customer Reviews	4.3 4.3 out of 5 stars (17,281)
Date First Available	10 May 2016
Item Weight	1.1 Kilograms
Material	Blend
Model Number	HHVI320JR02
Noise Level	70 Decibels
Number of Speeds	1
Power / Wattage	16 watts
Product Dimensions	31.75 x 20.07 x 13.46 cm; 1.1 kg
Runtime	25 minutes
Special Features	Translucent bagless dirt bowl
Voltage	12 Volts

dustbuster® Cordless Handheld Vacuum

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